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Music Converter v13.2 thinks it is expired trial

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  • hitmouse

    • Dec 2008
    • 36

    Music Converter v13.2 thinks it is expired trial

    Since upgrading to Windows 7 RTM, every time I try to run a music conversion I get an error dialog saying

    "dbPoweramp reference: Trial Expired"
    "Component requires power pack and license"
    "AMG [etc] : 57 Days Access Remaning [sic]"

    The Config tool says I have a registered power pack r13.2

    I've re-downloaded and reinstalled v13.2 but it doesn't make any difference.
  • Spoon
    Administrator
    • Apr 2002
    • 44575

    #2
    Re: Music Converter v13.2 thinks it is expired trial

    Uninstall all dbpoweramp programs, restart Windows then reinstall the registered version.
    Spoon
    www.dbpoweramp.com

    Comment

    • hitmouse

      • Dec 2008
      • 36

      #3
      Re: Music Converter v13.2 thinks it is expired trial

      Originally posted by Spoon
      Uninstall all dbpoweramp programs, restart Windows then reinstall the registered version.
      Same result - trial expired.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44575

        #4
        Re: Music Converter v13.2 thinks it is expired trial

        What are you converting from and to? (exact codec converting to)

        If you look in dBpoweramp Music Converter is the dynamic item selectable?
        Spoon
        www.dbpoweramp.com

        Comment

        • hitmouse

          • Dec 2008
          • 36

          #5
          Re: Music Converter v13.2 thinks it is expired trial

          Originally posted by Spoon
          What are you converting from and to? (exact codec converting to)
          As soon as I right-click convert to on any audio file, the license expiry dialog appears, and then when i click OK I get the regular conversion dialog

          Originally posted by Spoon
          If you look in dBpoweramp Music Converter is the dynamic item selectable?
          Once that conversion dialog appears, I have all the usual choice available. I seem to be able to convert to m4a, wma, etc but nothing to mp3 via Fraunhofer, Lame or Helix as I get the license expiry dialog again. When I originally reported the problem, I didn't see that dialog at this point - the conversion appeared to go ahead, but an error was recorded for each file.

          I seem to have lost the Powerpack for ID editing as well.
          Last edited by hitmouse; August 28, 2009, 03:43 PM. Reason: quotes wrong

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 44575

            #6
            Re: Music Converter v13.2 thinks it is expired trial

            What is the filename of the registered install you are installing?
            Spoon
            www.dbpoweramp.com

            Comment

            • hitmouse

              • Dec 2008
              • 36

              #7
              Re: Music Converter v13.2 thinks it is expired trial

              dMC-r13.2-Registered

              I even redownloaded it from your site.

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44575

                #8
                Re: Music Converter v13.2 thinks it is expired trial

                It is possible you have multiple dBpoweramps installed, and you are linking to the older unregistered one...

                Send me an email please, referencing this thread:

                Spoon
                www.dbpoweramp.com

                Comment

                • hitmouse

                  • Dec 2008
                  • 36

                  #9
                  Re: Music Converter v13.2 thinks it is expired trial

                  I had 13.1 on here before for about a year. On your instruction I uninstalled every dbPoweramp item including codecs. There are no binary files under C:\Program Files\Illustrate with a creation date that predates the date of reinstallation 29/8 except for msvcrt.dll ad a couple of the codec DLLs.

                  Comment

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