AMG paid for a year, now it stopped working

[CheechOZ]

I registered music converter in april of 2007 and also a year of amg, but when i try to install the amg file, it says expired, why, it also says amg 2006, do i have to get a newer file?

[Spoon]

Re: AMG paid for a year, now it stopped working

Only by purchaising the $5 1 year access can you reinstall AMG. We only give out 1 install that lasts the whole year, it is detailed in the terms and conditions on the registration page it is not possible to retrieve that install.

[CheechOZ]

Re: AMG paid for a year, now it stopped working

But it didn't last the whole year, just 6 months, what am i going to do about the other 6 months, get half my money back, i just don't get it!!

[LtData]

Re: AMG paid for a year, now it stopped working

I believe the AMG installs are time-limited as to when you can install them. Why are you trying now to install the AMG access when you purchased dMC in April?

[CheechOZ]

Re: AMG paid for a year, now it stopped working

well i have done some re installs since then, but why would there be a problem if i have a year of use, i mean hey, i will get another license, but do u think that is fair?

[Spoon]

Re: AMG paid for a year, now it stopped working

The license will not time out unless it is either:

uninstalled
or the system time is set backwards or forwards (by many months).

[mrrogers1]

Re: AMG paid for a year, now it stopped working

The license will not time out unless it is either:

uninstalled
or the system time is set backwards or forwards (by many months).

Spoon, I think I may have removed my trial AMG version when I got the real one and that is what is causing me issues.

Can you help me get this fixed?? I'm worried that if I start ripping I'm not going to be able to update the ID3 tags and album art later...

Thanks

[Spoon]

Re: AMG paid for a year, now it stopped working

Run dBpoweramp Configuration, that will tell how long is remaining on the AMG.

[mrrogers1]

Re: AMG paid for a year, now it stopped working

Run dBpoweramp Configuration, that will tell how long is remaining on the AMG.

It is telling me it is expired. I can't renew it no matter what I do so I really think it has to do with me un-installing since that is the only difference between the working 2 installs and this 1 that isn't working.

Please assist. (*by direct email if possible or point me to the official admin support)