I need help with this (Bleeping) program!

[lotties@wckb780]

I just need someone to talk me through this process! I just bought and installed the dBpoweramp converter (product code 3187REF), but it won't convert! I don't understand the gibberish on this site...I need a real person to actually talk to me!

Please help! I'm at work now, ready to throw the computer out the window! The number is <removed>; ask for Lottie.

[Spoon]

Re: I need help with this (Bleeping) program!

All support is offered through this forum.

What message is shown on your screen when you try to convert?