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Ordered twice - No key or download link??
Earlier today I placed an order for dbpoweramp reference & paid £14 through SWREG. At present no confirmation / receipt or download link has been received! :thumbdown
I checked the site & found a page where I could enter my order number to get a new link sent through. It recognized my order ID but NOT my e-mail address. I then checked the page that I printed out that appeared after placing order, (The one that says:-
Thank you for your order.
For reference, your order ID is (Uxxxxxxxx)
We will send you e-mail confirmation shortly
ETC.
SWREG Team)
Nearly 4 hours have passed & still nothing. I then noticed that at the top of the page it said SWREG - Error. So I checked with my bank that nothing had been taken from my A/C. I then tried again - exactly the same, although I rec'd a different order ID.
I now think that I have bought this software twice & that I will not receive a download link / key. This has made me really angry as I have no telephone number to contact dbpoweramp or swreg. If anyone can advise me what to do I would be grateful as all I have is 2 different Uxxxxxxxx numbers, no download link or key & a possible debit of 2 x £14.00
I feel really let down :cry:
I checked the site & found a page where I could enter my order number to get a new link sent through. It recognized my order ID but NOT my e-mail address. I then checked the page that I printed out that appeared after placing order, (The one that says:-
Thank you for your order.
For reference, your order ID is (Uxxxxxxxx)
We will send you e-mail confirmation shortly
ETC.
SWREG Team)
Nearly 4 hours have passed & still nothing. I then noticed that at the top of the page it said SWREG - Error. So I checked with my bank that nothing had been taken from my A/C. I then tried again - exactly the same, although I rec'd a different order ID.
I now think that I have bought this software twice & that I will not receive a download link / key. This has made me really angry as I have no telephone number to contact dbpoweramp or swreg. If anyone can advise me what to do I would be grateful as all I have is 2 different Uxxxxxxxx numbers, no download link or key & a possible debit of 2 x £14.00
I feel really let down :cry:
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