Problem ripping with new registered version

[David62]

Hello,

I hope this is the right place to ask for help. After one month of using the free unregistered trial version of DMC, I have decided yesterday to go for the registered version of the power pack and mp3 licence.

I have downloaded the 12.3 release from the registration mail. The status in the dBpoweramp configuration seems to prove the registration and All Media Guide ran normally.

Yet when I try to rip and convert to mp3 a selection of tracks from a CD (several CDs tested) it only tries to rip the first one (ie it unchecks all the other tracks although I have right-clicked "rip selected"). Vista asks me to confirm that Coreconverter should run. After confirmation (I have administrator rights), the status bar goes directly from "0%" to "complete". But the file it creates is empty. This didn't happen with the trial version. The same happens when I try to rip to Ogg format.

I have tried to reinstall after a complete uninstall (using "Uninstall dMC" and the dBpoweramp reset utility as explained in one thread in this forum) but all in vain.

Can you help me to :
- prevent Vista from asking me to confirm if Coreconverter should run
- get to rip a selection of tracks
- make dMC creates complete mp3 files

If this is not the right place to ask, can you tell me where i should ask.

I hope I made myself clear as English is not my language, as you have certainly noticed !

Thanks in advance for any hint or advice.

[Spoon]

Re: Problem ripping with new registered version

Vista should never ask if coreconverter should run, it does not ask vista to elevate to adminstrator (like the dbpoweramp configuration program does).

I think all the issues are the same, something is stopping dbpowreamp runningas normal, what securitysoftware do you have?

[David62]

Re: Problem ripping with new registered version

Thanks for the reply.

Following your idea, I have checked my administration parameters. I have disabled the account manager and now I can rip and encode again.

Still I can't use the right click menu "rip selected" as it only rips one track. But, on the other hand, I have found that the "rip" button works fine.

Thanks again !