title
Products            Buy            Support Forum            Professional            About            Codec Central
 

Can't download registered software

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • 7eleven

    • Jun 2007
    • 3

    Can't download registered software

    hi @all,

    3 days ago i purchased the dbpoweramp software package with the encoders and the extended download features..
    i received the confirmation email with my order number and the download links. so both links wont work and i got in contact with swreg.org where i purchased this software. they only told me that i can support here in this forum...hmmm...ok itry..

    so does anyone have an idea where i can donload a functionally registerd version of dbpoweramp...?

    i also have tried the link posted here where to get the software while entering the order number....here i only get the message that i have entered a wrong number ?

    so i spent my money and cant use this software...

    has anyone advice ?


    greets

    7eleven
  • Wayne
    dBpoweramp Guru

    • Aug 2002
    • 1254

    #2
    Re: Can't download registered software

    What firewall/virus checker are you using?
    __________________

    The database that sits behind the "Registered Link Retrieval" page that allows you to input your order number takes a few days to be updated with details of your order.

    Update - Note that if your purchase is not over two weeks old, you need to read the instructions at the bottom of the link for a manual link.
    Last edited by Wayne; June 25, 2007, 03:14 PM.

    Comment

    • 7eleven

      • Jun 2007
      • 3

      #3
      Re: Can't download registered software

      hi,

      sry i forgotten to note some other details.

      i use mcaffee for viruscheck, and a harware firewall in my router.
      i read some other posts, that there are empty fields, or some information is not shown while performing the steps to download. not i my case, i see all and i can enter all information...

      ...the download links provided in my email lead me to "the page u wat to access is not longer available"...

      thx for any comment

      7eleven

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44575

        #4
        Re: Can't download registered software

        Send an email with your order number to:



        Your order number will not be present on the registration retrieval, it takes 1 week to appear.
        Spoon
        www.dbpoweramp.com

        Comment

        • 7eleven

          • Jun 2007
          • 3

          #5
          Re: Can't download registered software

          hi@all,

          now all works fine....thx for ure help


          :smile2:

          Comment

          Working...

          ]]>