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unable to uninstall?!

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  • keely

    • May 2007
    • 3

    unable to uninstall?!

    It is very weird that i cannot uninstall the program.

    I had already search the posts in the forum but no one can help me to uninstall the program.

    When i tried to uninstall it, it said: dbShell.exe access denied. make sure the disk is not full or write protected and that the file is not currently in use"

    In add/remove prog, it said that the program might have already uninstalled and it can only remove the name of the prog at the list.

    Also, i had tried to uninstall it by choosing SpoonUninstall.exe but it said this file is not a correct program. SpoonUninstall.exe contains nothing in it(0kb) too which is so weird.

    I think i had already turned off all the Explorer integration but yet, i can't uninstall it. :(

    Can anyone help me and tell me what's happening?

    Thanks for helping!
  • keely

    • May 2007
    • 3

    #2
    Re: unable to uninstall?!

    I mean dbShell.dll

    not dbShell.exe

    sorry

    Comment

    • LtData
      dBpoweramp Guru

      • May 2004
      • 8288

      #3
      Re: unable to uninstall?!

      I believe this is a bug that was fixed in r12.1. Download a new copy from the main page, install it, and then uninstall.

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      Comment

      • keely

        • May 2007
        • 3

        #4
        Re: unable to uninstall?!

        I have tried to install r12.1 but the same problem still exist. It is still unable for me to uninstall it.

        Are there any other ways?

        Thanks.

        Comment

        • Spoon
          Administrator
          • Apr 2002
          • 44773

          #5
          Re: unable to uninstall?!

          You need administrator access rights (not a limited account), reboot computer, install then uninstall through Control Panel: add / remove programs.
          Spoon
          www.dbpoweramp.com

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