title
Products            Buy            Support Forum            Professional            About            Codec Central
 

Run Time Error

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • refbaptdude
    • Jan 2007
    • 8

    Run Time Error

    Everytime I try to run the software and rip a cd it gives me a run time error message and the program shuts down. :cry:

    How can I fix this problem?

    Thanks,
    Steve Clevenger
    refbaptdude@yahoo.com
  • LtData
    dBpoweramp Guru
    • May 2004
    • 8288

    #2
    Re: Run Time Error

    What OS are you using? What version of dMC (Start --> Programs --> dBpoweramp Music Converter --> Configuration --> dBpoweramp Configuration) are you using? Are you using the CD ripper or MusicConverter itself? Are you on an Administrator account? What format are you converting to? Is it an internal or external CD drive?

    Comment

    • refbaptdude
      • Jan 2007
      • 8

      #3
      Re: Run Time Error

      I am running Windows XP. I just downloaded dBpoweramp Music Converter Jan 31.

      I was using the trail version as found on http://www.sermonaudio.com/help_encoding.asp

      but when I purchased the software it was a different version that I was using weeks before. The one I purchased must be a newer version.

      But it keeps giving me a run time error message.

      Thanks,
      Steve
      refbaptdude@yahoo.com

      Comment

      • LtData
        dBpoweramp Guru
        • May 2004
        • 8288

        #4
        Re: Run Time Error

        Check dBpoweramp Configuration (or dMC Configuration) and see what your version is. Around the time you downloaded dMC was the time that dMC r12 was released, but r11.5 was the version that people downloaded after their purchase. Don't worry, you can upgrade to r12 for free. Just have your order number handy and go here: http://www.dbpoweramp.com/registration/

        You are trying to conver to a 16kbps mp3, as stated on your link?

        Comment

        • refbaptdude
          • Jan 2007
          • 8

          #5
          Re: Run Time Error

          >You are trying to conver to a 16kbps mp3, as stated on your link?


          Yes


          Thanks,
          Steve
          refbaptdude@yahoo.com

          Comment

          • LtData
            dBpoweramp Guru
            • May 2004
            • 8288

            #6
            Re: Run Time Error

            If you purchased dMC over two weeks ago, follow the link I gave (http://www.dbpoweramp.com/registration/) to download a new installer. If the purchase has been within two weeks, or the link says it doesn't recognize your order number, follow the instructions here: http://forum.dbpoweramp.com/announce...nouncementid=8

            Also, it is recommended to do a total uninstall when having trouble. This process is explained here: http://forum.dbpoweramp.com/showthread.php?t=6828

            Comment

            • Spoon
              Administrator
              • Apr 2002
              • 44093

              #7
              Re: Run Time Error

              Try the fix here:

              Mp3 Lame Encoder: Forcing Frequency or Channels (on advanced) can crash CoreConverter Affected: Release 12.0 Fixed in R12.1 http://www.dbpoweramp.com/dmc.htm
              Spoon
              www.dbpoweramp.com

              Comment

              • refbaptdude
                • Jan 2007
                • 8

                #8
                Re: Run Time Error

                I uninstalled and reinstaled and the problem continues.

                The older trail version was simple to use and worked fine on my machine, is there a way for me to download it?

                Thanks,
                Steve
                refbaptdude@yahoo.com

                Comment

                • refbaptdude
                  • Jan 2007
                  • 8

                  #9
                  Re: Run Time Error

                  Mp3 Lame Encoder: Forcing Frequency or Channels (on advanced) can crash CoreConverter

                  Affected: Release 12.0

                  Fix: Run this registry file to switch on Professional Frequency conversion:



                  Important, save this file to you computer before running (Windows will ask if it should be inserted into registry, select yes), then remove file.

                  NB: The very next beta release (or new Release R12.1) will fix this
                  How do I remove the file?

                  Thanks,
                  Steve

                  Comment

                  • LtData
                    dBpoweramp Guru
                    • May 2004
                    • 8288

                    #10
                    Re: Run Time Error

                    To undo what the file does, right-click on the file and click edit, then replace the file contents with the following:
                    Code:
                    Windows Registry Editor Version 5.00
                    
                    [HKEY_CURRENT_USER\Software\Illustrate\dBpowerAMP]
                    "dMCProfFreqConversion"=dword:00000000

                    Comment

                    • Spoon
                      Administrator
                      • Apr 2002
                      • 44093

                      #11
                      Re: Run Time Error

                      There is no need to undo the contents of that file.

                      To remove the file, right click on it and select delete.
                      Spoon
                      www.dbpoweramp.com

                      Comment

                      Working...

                      ]]>