Hello
I have been trying to get my downlaod link for months now and have no idea what to do.
I ordered through paypal. Then I discovered my office had not renewed the domain for the paypal email address. So I tried to contact support I emailed 4 times. I called - no answer. I even registered a complaint with Paypal.
A BIG ZIPPO.
I did eventually get an email saying they could't find my order. So I sent paypal order ids' and a copy of my paypal purchase email. Still say I haven't ordered. So I send a screen cpature of my paypal page with their order details.
Oh, I can see you've ordered, but you'll have to go to "Billing". I kindly write back and said they can gho play in the traffic (preferably a busy street) as I wasn't about to go and do THEIR customer support for them.
I got an email back saying he had found my order.......then ZIPPO.
NOTHING. No registration codes. NOTHING.
So please can anybody help me find someone with an ounce of whit who could send me my downloadd link and registration codes etc
OR even recomend another pisece of software because if it's this difficult to get support as a buyer I can't imagine how difficult it would be to get a refund.
My personal email is andypclarke@dsl.pipex.com to send you my purchase details AGAIN if required.
I really hope someone willa ctually do soemthing.
Mr Frustrated.
I have been trying to get my downlaod link for months now and have no idea what to do.
I ordered through paypal. Then I discovered my office had not renewed the domain for the paypal email address. So I tried to contact support I emailed 4 times. I called - no answer. I even registered a complaint with Paypal.
A BIG ZIPPO.
I did eventually get an email saying they could't find my order. So I sent paypal order ids' and a copy of my paypal purchase email. Still say I haven't ordered. So I send a screen cpature of my paypal page with their order details.
Oh, I can see you've ordered, but you'll have to go to "Billing". I kindly write back and said they can gho play in the traffic (preferably a busy street) as I wasn't about to go and do THEIR customer support for them.
I got an email back saying he had found my order.......then ZIPPO.
NOTHING. No registration codes. NOTHING.
So please can anybody help me find someone with an ounce of whit who could send me my downloadd link and registration codes etc
OR even recomend another pisece of software because if it's this difficult to get support as a buyer I can't imagine how difficult it would be to get a refund.
My personal email is andypclarke@dsl.pipex.com to send you my purchase details AGAIN if required.
I really hope someone willa ctually do soemthing.
Mr Frustrated.
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