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Help! I already bought this product but my comp crashed !

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  • northlight

    • Mar 2006
    • 3

    Help! I already bought this product but my comp crashed !

    I bought this music converter for months until my computer crashed and lost eveything in there.Do I have to buy the product again ? or is there is a way to reactivate my account? Help? :blush:
  • ChristinaS
    dBpoweramp Guru

    • Apr 2004
    • 4097

    #2
    Re: Help! I already bought this product but my comp crashed !

    See here: http://forum.dbpoweramp.com/announce...nouncementid=8

    Check the info at the bottom of the page.

    Comment

    • northlight

      • Mar 2006
      • 3

      #3
      Re: Help! I already bought this product but my comp crashed !

      heheh thax for the info but....
      I kind of lost the order number in my e-mail cuz its been a long time ,so is there another way I can reactivate?
      Many tanx :D

      Comment

      • ChristinaS
        dBpoweramp Guru

        • Apr 2004
        • 4097

        #4
        Re: Help! I already bought this product but my comp crashed !

        I suppose with the old email you had at the time - assuming you still have that email address active.

        Comment

        • northlight

          • Mar 2006
          • 3

          #5
          Re: Help! I already bought this product but my comp crashed !

          so if I give them my e-mail it will work? I hope so ..... :(

          Comment

          • ChristinaS
            dBpoweramp Guru

            • Apr 2004
            • 4097

            #6
            Re: Help! I already bought this product but my comp crashed !

            Send an email with all information you have to identify you and your purchase with as much detail as you can provide to the email address appearing (as an image, non clickable, so you type it in yourself) on this page: http://www.dbpoweramp.com/email.htm

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