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information log popup stopped working

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  • ruinousbastard

    • Mar 2022
    • 18

    information log popup stopped working

    Hello,
    I've been using dbpoweramp cd ripper for a few years. Recently, for some strange and unknown reason (otherwise I wouldn't be asking why? I guess), the Information log popup window that used to appear after ripping a CD was complete, stopped popping. I get no notification that the rip was done except to view the RIP Status column ("accurate" or not).

    Thinking that maybe the installation was corrupt, I upgraded to the latest version (17.7) from 16.6(?). I believe that the info popup appeared once and then stopped working again.

    I've checked many times that "display error log" and "display information log" are checked in the "After ripping..." menu.

    This happens (or rather doesn't happen) whether it's a CD previously ripped with dBpoweramp or not.

    Just wondering how to fix this. Thank you.
  • Spoon
    Administrator
    • Apr 2002
    • 44481

    #2
    Re: information log popup stopped working

    Windows or OS X?

    After ripping can you show that log page? by choosing Options Menu >> View current information error logs.
    Spoon
    www.dbpoweramp.com

    Comment

    • ruinousbastard

      • Mar 2022
      • 18

      #3
      Re: information log popup stopped working

      Originally posted by Spoon
      Windows or OS X?

      After ripping can you show that log page? by choosing Options Menu >> View current information error logs.
      It's Windows 10 pro.

      The error log says "x(no errors)" right after ripping a CD with no popup.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44481

        #4
        Re: information log popup stopped working

        Ensure secure ripping mode is selected, on the secure settings page, at the end:

        Report Contents 'complete'
        [x] Add to information log shown after ripping
        Spoon
        www.dbpoweramp.com

        Comment

        • ruinousbastard

          • Mar 2022
          • 18

          #5
          Re: information log popup stopped working

          Originally posted by Spoon
          Ensure secure ripping mode is selected, on the secure settings page, at the end:

          Report Contents 'complete'
          [x] Add to information log shown after ripping
          Yes, that works for Secure Ripping but not Burst ripping. I used to get the popup info log every time I ripped a CD in Burst mode.

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 44481

            #6
            Re: information log popup stopped working

            Burst would not have a secure ripping log.
            Spoon
            www.dbpoweramp.com

            Comment

            • ruinousbastard

              • Mar 2022
              • 18

              #7
              Re: information log popup stopped working

              Originally posted by Spoon
              Burst would not have a secure ripping log.
              OK but why did a window with info about the rip used to pop up after completion in Burst mode and no longer pops up? This happened before I upgraded dBpoweramp. Could it be some conflict with another program I installed recently? Is there a way to determine this?

              I wish I had a screen shot but I do not. If it ever works again I will post it.

              Comment

              • ruinousbastard

                • Mar 2022
                • 18

                #8
                Re: information log popup stopped working

                After Ripping -> Display Information Log [check]

                Information Log no longer appears.

                Comment

                • ruinousbastard

                  • Mar 2022
                  • 18

                  #9
                  Re: information log popup stopped working

                  I uninstalled dbpowerripper and reinstalled it. Same problem; no popup info log after rip.

                  The prefs were not deleted however so I'm wondering if it's the prefs files that are corrupting it. Where are the prefs located in windows?

                  Comment

                  • Dat Ei
                    dBpoweramp Guru

                    • Feb 2014
                    • 1786

                    #10
                    Re: information log popup stopped working

                    The configuration is stored in the registry.


                    Dat Ei

                    Comment

                    • Spoon
                      Administrator
                      • Apr 2002
                      • 44481

                      #11
                      Re: information log popup stopped working

                      Originally posted by ruinousbastard
                      After Ripping -> Display Information Log [check]

                      Information Log no longer appears.
                      That is on the secure ripping page, there is no log for Burst rips.
                      Spoon
                      www.dbpoweramp.com

                      Comment

                      • ruinousbastard

                        • Mar 2022
                        • 18

                        #12
                        Re: information log popup stopped working

                        Originally posted by Spoon
                        That is on the secure ripping page, there is no log for Burst rips.
                        I respectfully disagree. I've been ripping with dbpoweramp version 6.6 for literally several years. My settings have always been set to Burst mode with a few problem CDs as exceptions. I ALWAYS got a popup summary at the end of the rip. It's what I looked for to determine if the rip was done. My CD collection is close to 1000 so it's been a real habit.

                        I'm not making it up and I'm not mistaken about it.

                        Burst mode -> display log info when done; check -> rip CD -> popup window summary.

                        This has been my experience. So you're saying dBpoweramp has been acting abnormally since I've been using it?

                        Comment

                        • Spoon
                          Administrator
                          • Apr 2002
                          • 44481

                          #13
                          Re: information log popup stopped working

                          Version 6? that was probably 15+ years ago, it is like saying there was an option in Windows 95, that is no longer present in Windows 10...
                          Spoon
                          www.dbpoweramp.com

                          Comment

                          • ruinousbastard

                            • Mar 2022
                            • 18

                            #14
                            Re: information log popup stopped working

                            Originally posted by Spoon
                            Version 6? that was probably 15+ years ago, it is like saying there was an option in Windows 95, that is no longer present in Windows 10...
                            Except it's not. Not "15+ years ago" and not like Windows 95. I was using version 6 when I first noticed the popup log window was no longer popping up. I'm not going to repeat everything I wrote already. Reread my OP again.

                            And, if the feature were removed in version 7, that would be a mistake ie UI error. Why... would Display Information Log after completing rip be taken out of version 7? Answer: it wouldn't. It's either checked or it's not checked. Hello?
                            Last edited by ruinousbastard; March 25, 2022, 09:48 PM.

                            Comment

                            • ruinousbastard

                              • Mar 2022
                              • 18

                              #15
                              Re: information log popup stopped working

                              Originally posted by Dat Ei
                              The configuration is stored in the registry.


                              Dat Ei
                              You mean the setup configuration like Multi-Encoder settings and preferences are stored in the registry? Sounds really unorthodox. So there is no resetting back to default then?

                              FWIW, I uninstalled dBPowerAmp yet again. This time before rebooting, I cleaned my PC and registry with both Wise Care 365 and CCleaner (they seem to find some different issues between them) and rebooted. Then I cleaned the registry again and reinstalled version 7...

                              Still no popup window information log after ripping several CDs.

                              I'm thinking of trying 6 again but I'm sick of this uninstalling/reinstalling stuff.

                              Comment

                              Working...

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