ripping issue with cds with pre-emphasis

[pcalv]

Hi

Hope you can help. I am getting issues ripping 2 cds I have that have pre-empahasis.

I have previously ripped both these cds no problem before on my previous Windows 10 laptop. Recently I bought a new laptop with Windows 11 and I have v17.7 installed.

The 1st cd I had an issue with was 'The Vaselines - Dum-Dum' cd. Every time I ripped it it would error on different tracks. I put this down to the actual cd being at fault at the time.

Today I was ripping 'New Order - Low-life' Factory cd. I rip to MP3 and FLAC and all looked ok. I always open rips in MP3Tag to check all tags look good and noticed that the MP3 of track 2 had ripped fine but the FLAC file showed a length of 00:00 and the bitrate was 0 kBits/s and the file wouldn't play (image attached).

The log looks fine:

dBpoweramp Release 17.7 Digital Audio Extraction Log from 20 March 2022 14:29

Drive & Settings
----------------

Ripping with drive 'E: [HL-DT-ST - DVDRAM GP57EB40 ]', Drive offset: 6, Overread Lead-in/out: No
AccurateRip: Active, Using C2: No, Cache: 1024 KB, FUA Cache Invalidate: No
Pass 1 Drive Speed: Max, Pass 2 Drive Speed: Max
Bad Sector Re-rip:: Drive Speed: Max, Maximum Re-reads: 34

Encoder: FLAC -compression-level-5 -verify
DSP Effects / Actions: -dspeffect1="Audio CD - De-emphasis="

Extraction Log
--------------

Track 1: Ripped LBA 7 to 19497 (4:19) in 0:59. Filename: D:\paul\music\rips\New Order - Low-life (1986 Factory Edition) (flac cd)\01 - New Order - Low-life (1986 Factory Edition) - Love Vigilantes.flac
AccurateRip: Accurate (confidence 23) [Pass 1]
CRC32: C75A0E91 AccurateRip CRC: 48343407 (CRCv2) [DiscID: 008-000c3214-0051f8de-68096b08-1]
AccurateRip Verified Confidence 23 [CRCv2 48343407]
AccurateRip Verified Confidence 31 [CRCv2 a7710ca0], Using Pressing Offset -325

Track 2: Ripped LBA 19497 to 41270 (4:50) in 0:58. Filename: D:\paul\music\rips\New Order - Low-life (1986 Factory Edition) (flac cd)\02 - New Order - Low-life (1986 Factory Edition) - The Perfect Kiss.flac
AccurateRip: Accurate (confidence 23) [Pass 1]
CRC32: 891118D5 AccurateRip CRC: A61D4E01 (CRCv2) [DiscID: 008-000c3214-0051f8de-68096b08-2]
AccurateRip Verified Confidence 23 [CRCv2 a61d4e01]
AccurateRip Verified Confidence 31 [CRCv2 8f4a68d], Using Pressing Offset -325

Track 3: Ripped LBA 41270 to 62695 (4:45) in 0:51. Filename: D:\paul\music\rips\New Order - Low-life (1986 Factory Edition) (flac cd)\03 - New Order - Low-life (1986 Factory Edition) - This Time Of Night.flac
AccurateRip: Accurate (confidence 23) [Pass 1]
CRC32: D43F9FAE AccurateRip CRC: FF33629E (CRCv2) [DiscID: 008-000c3214-0051f8de-68096b08-3]
AccurateRip Verified Confidence 23 [CRCv2 ff33629e]
AccurateRip Verified Confidence 32 [CRCv2 4a906ef7], Using Pressing Offset -325

Track 4: Ripped LBA 62695 to 89720 (6:00) in 0:59. Filename: D:\paul\music\rips\New Order - Low-life (1986 Factory Edition) (flac cd)\04 - New Order - Low-life (1986 Factory Edition) - Sunrise.flac
AccurateRip: Accurate (confidence 23) [Pass 1]
CRC32: 4BD12A35 AccurateRip CRC: 1C6EE227 (CRCv2) [DiscID: 008-000c3214-0051f8de-68096b08-4]
AccurateRip Verified Confidence 23 [CRCv2 1c6ee227]
AccurateRip Verified Confidence 32 [CRCv2 9ec39627], Using Pressing Offset -325

Track 5: Ripped LBA 89720 to 111992 (4:56) in 0:45. Filename: D:\paul\music\rips\New Order - Low-life (1986 Factory Edition) (flac cd)\05 - New Order - Low-life (1986 Factory Edition) - Elegia.flac
AccurateRip: Accurate (confidence 22) [Pass 1]
CRC32: C2A0C0E1 AccurateRip CRC: E360C626 (CRCv2) [DiscID: 008-000c3214-0051f8de-68096b08-5]
AccurateRip Verified Confidence 22 [CRCv2 e360c626]
AccurateRip Verified Confidence 32 [CRCv2 919eccac], Using Pressing Offset -325

Track 6: Ripped LBA 111992 to 135417 (5:12) in 0:44. Filename: D:\paul\music\rips\New Order - Low-life (1986 Factory Edition) (flac cd)\06 - New Order - Low-life (1986 Factory Edition) - Sooner Than You Think.flac
AccurateRip: Accurate (confidence 23) [Pass 1]
CRC32: 3EC81EAE AccurateRip CRC: 14489EFE (CRCv2) [DiscID: 008-000c3214-0051f8de-68096b08-6]
AccurateRip Verified Confidence 23 [CRCv2 14489efe]
AccurateRip Verified Confidence 32 [CRCv2 ac010e82], Using Pressing Offset -325

Track 7: Ripped LBA 135417 to 157822 (4:58) in 0:40. Filename: D:\paul\music\rips\New Order - Low-life (1986 Factory Edition) (flac cd)\07 - New Order - Low-life (1986 Factory Edition) - Sub-Culture.flac
AccurateRip: Accurate (confidence 22) [Pass 1]
CRC32: 5D6D2761 AccurateRip CRC: BE3D28B1 (CRCv2) [DiscID: 008-000c3214-0051f8de-68096b08-7]
AccurateRip Verified Confidence 22 [CRCv2 be3d28b1]
AccurateRip Verified Confidence 32 [CRCv2 a12b8273], Using Pressing Offset -325

Track 8: Ripped LBA 157822 to 180832 (5:06) in 0:39. Filename: D:\paul\music\rips\New Order - Low-life (1986 Factory Edition) (flac cd)\08 - New Order - Low-life (1986 Factory Edition) - Face Up.flac
AccurateRip: Accurate (confidence 23) [Pass 1]
CRC32: 28AC40DA AccurateRip CRC: 9BAB9239 (CRCv2) [DiscID: 008-000c3214-0051f8de-68096b08-8]
AccurateRip Verified Confidence 23 [CRCv2 9bab9239]
AccurateRip Verified Confidence 32 [CRCv2 4c93f4d1], Using Pressing Offset -325

--------------

8 Tracks Ripped Accurately

Any advice would be appreciated. Thanks.

[Spoon]

Re: ripping issue with cds with pre-emphasis

Likely your security software is stopping the de-emphasis from running, try restarting your computer in 'safe mode with networking'

[pcalv]

Re: ripping issue with cds with pre-emphasis

Thanks for your reply, I've not had a chance to try this yet but will report back when I do. Just FYI I have no 3rd party security software installed just the built in Windows security.

[Spoon]

Re: ripping issue with cds with pre-emphasis

If still have issues, enable the debug log from Control Center >> Advanced

Then rip 1 track

[pcalv]

Re: ripping issue with cds with pre-emphasis

Ok I had another go with this cd tonight. I restarted in safe mode with networking and ripped the cd twice. The first time seemed to rip no problem. The 2nd time it looked as tough it had ripped fine but when I checked the files, track 1 of the flac files showed a length of 00:00 and the bitrate of 0 kBits/s.

I then rebooted and went back in normal Windows mode. I ripped twice and both times worked fine. All files look good. I've attached the log file for one of these rips although not sure how useful it is when it didn't fail.

Obviously an intermittent issue. If you want me to try anything else let me know.

[Spoon]

Re: ripping issue with cds with pre-emphasis

I would need the log when it fails.

[pcalv]

Re: ripping issue with cds with pre-emphasis

Hi Spoon

I've reripped the disc and got an error this time. I've attached the log file, the results log and a screenshot of the failed file.

You can see the screen print shows an error but the results log file looks ok.

If you want me to check anything else let me know. I'm happy now that I managed to get a rip ok but if you want me to continue to fault find then no problem.

[Spoon]

Re: ripping issue with cds with pre-emphasis

We need the per track log, but this one is only created for 1 track, you would have to enable debugging, rip just track 6, and keep repeating until it failed. The log would show what the program sees.