Every CD not in AccurateRip

[dhampny]

Since upgrading to R17.1 every CD I try to rip is "Not in AccurateRip". This includes popular CDs that I've ripped in the past; i.e., Van Morrison, Rolling Stones, Byrds, etc., that I loaded up as a test to see if I still got that message. I've re-downloaded and re-installed the software but that didn't make a difference. When I continue with any of the CDs they do "Secure" rip successfully but it takes a lot longer because of the additional passes.

Any ideas on why this has suddenly started and how I can fix the problem?

Thanks.

David

[Spoon]

Re: Every CD not in AccurateRip

Windows or Mac? which version were you previously running? do you get metadata and album art?

[dhampny]

Re: Every CD not in AccurateRip

MacOS Catalina 10.15.6. I first purchased dBpoweramp R16 (Sept 2019) and if there were any updates/upgrades I installed them until the latest R17.1. Yes, I get metadata and album art in every case.

I wouldn't think it would make a difference but just in case: my original license was for the single user. This time when I upgraded I mistakenly purchased the multi-user pack.

[Spoon]

Re: Every CD not in AccurateRip

Do you have any security software?

[dhampny]

Re: Every CD not in AccurateRip

Yes, I use the free version of Avast Security.

[dhampny]

Re: Every CD not in AccurateRip

Yes, I use the free version of Avast Security.

But I've been using this since before I started using dBpoweramp.

[garym]

Re: Every CD not in AccurateRip

Is it a Catalina permissions issue. Don't use a Mac, but seems there are lots of things that require settings with Catalina.

[dhampny]

Re: Every CD not in AccurateRip

Is it a Catalina permissions issue. Don't use a Mac, but seems there are lots of things that require settings with Catalina.

No. I've been using Catalina for several months now. I've ripped hundreds of CDs with dBpoweramp but have just begun having this problem since installing R17.

Thanks for your suggestion though.

[dhampny]

Re: Every CD not in AccurateRip

I removed Avast Security from my Mac and dBpoweramp is once again working just like it used to. My guess is that sometime in the past couple of months since I last ripped a CD, Avast had an update that interfered with dBpoweramp.

[krohnfeldt]

Re: Every CD not in AccurateRip

I had the same AccurateRip issue, and the culprit was a recently-installed Avast Premium on Mac. I saw dhampny's post above and tried turning off the Avast Web Shield. With that, everything works fine.

Elsewhere someone reported that they were able to add exceptions in Avast for the various external sites. I tried this but I must be missing something. If someone knows these URLs please post them. It would be nice to avoid switching Avast shields on & off.

[krohnfeldt]

Re: Every CD not in AccurateRip

I just tried again and the issue seems to have been resolved, likely with a recent update to the Avast product. I am able to rip and get the expected AccurateRip behavior without disabling anything in Avast. For the record, I have no Avast exceptions set.