Db ripper a disaster

[CJB]

Dear Sir or madam

I posted recently stating that a software update had prevented the ripper from working , but I got it working by uninstalling the software .
Well Dell/Microsoft updated their software again and the ripper would not work .
I therefore set my PC to restore to remove the updates.
This led to my PC crashing and I had to return it to Dell .
I have been without my PC for 10 days due to this .It has now been returned by Dell and everything is working other than the reinstalled Db ripper .
It recognizes the disc but just does not rip it .There is just a blue circle which goes round and round .
I paid £60 for something that led indirectly to the collapse of my computer and does not work with a PC which has been reset .
Can I have my money back or get a product that works ?

[CJB]

Re: Db ripper a disaster

Update
the blue circles have stopped and now it simply states Error in respect of every track and states "unable to open file " I have tried this on five separate CD's all with the same result .

[Spoon]

Re: Db ripper a disaster

On the error page is a 'copy to clipboard'

Click that button and paste the error messages here please.

[CJB]

Re: Db ripper a disaster

Splitting Command Line:"C:\Program Files\dBpoweramp\CoreConverter.exe" -dbcmd="C:\Users\bryan\AppData\Local\Temp\dBTDF08.t mp"
->-> [dBCoreConverter::ReaddBCommandFile]
<-<- [dBCoreConverter::ReaddBCommandFile]
Allying to Processor 1
->-> [cldBCodecHandler::LoadEncoder]
Loading Encoder 'C:\Program Files\dBpoweramp\encoder\FLAC.DLL'
<-<- [cldBCodecHandler::LoadEncoder]
BatchID [clEncoder_FLAC::Set]
->-> [dBCoreConverter::StripCoreConverterCmds]
<-<- [dBCoreConverter::StripCoreConverterCmds]
SendRawUnCompressed [clEncoder_FLAC::Get]
Communicate [clEncoder_FLAC::Get]
->-> [dBCoreConverter::OpenDecoder]
Reading StdIn Tmp File IDTags: Read
Using StdInput WFX:Format Tag: 1 Channels: 2 Bits per Sample: 16 Samples Per Second: 44100 Bytes Per Second: 176400 Block Align: 4 CB Size: 0
<-<- [dBCoreConverter::OpenDecoder]
SendOverReplayGainTags [clEncoder_FLAC::Get]
->-> [clEncoder_FLAC::BeginConversion]
Converting to 'MusicCore\Music\Bought Music\David Bowie\Seven\01 David Bowie - Seven._' encoder settings ' -application="CD Ripper" -compression-level-5'
*** Error: Error unable to open File 'MusicCore\Music\Bought Music\David Bowie\Seven\01 David Bowie - Seven._' for writing. [clEncoder_FLAC::BeginConversion]

[CJB]

Re: Db ripper a disaster

The error messages are set out in my post timed 11.41 AM

[Dat Ei]

Re: Db ripper a disaster

Is MusicCore a network attached drive?


Dat Ei

[CJB]

Re: Db ripper a disaster

Yes it's a QNAP that I transfer my FLAC files into

[Dat Ei]

Re: Db ripper a disaster

Try to assign a drive letter to your SMB share.


Dat Ei

[Spoon]

Re: Db ripper a disaster

'MusicCore\Music\'

That is not a valid path, for Windows a network share is:

\\MusicCore\Music\

[CJB]

Re: Db ripper a disaster

Have tried suggested path .This has led to the software working .
Thanks for the suggestion .
The only issue is it does not tell you when the rip is at an end as it used too.
Hoping the software survives the next Dell update
Thanks for your help

[Spoon]

Re: Db ripper a disaster

Follow each of the steps here:

https://www.dbpoweramp.com/cd-ripper-setup-guide.htm

After ripping securely a log is shown with the results.