Artwork not showing (after moving to Windows 10)

[leeeeen]

My CD Ripper is not showing any artwork, on any CD, on the editor window.
On the bottom right corner, it is just always blank.

Here's a screenshot:


If I click the blank area, it shows an image selection window,
and I can select image as usual, but when I go back to the editor,
it's just blank.

If I start ripping, that image will be added to the file just fine.

It's just that I cannot see any image on the editor,
everything else works fine,
but it's so inconvenient.

My registered version (file) is:
dMC-R16.6-Ref-Registered.exe

I bought it when I was using an Windows 7 PC.
There was no problem when I was using that PC.
The problem started after I changed to a new Windows 10 PC.

I tried re-installing the application but nothing changed.

Is there anything I can do about it?

[Spoon]

Re: Artwork not showing (after moving to Windows 10)

What is you screen resolution? it needs to be 1024x pixels wide to be shown.

[leeeeen]

Re: Artwork not showing (after moving to Windows 10)

Hi Spoon,

Thank you for your reply!

"1080 x 1920 (Recommended)" is selected for all the monitors - I have four monitors now.

I tried changing to other options such as 768 x 1024 which is very big!
but it does't seem to have any effect on the window display.

I was using three of the four monitors when I was using the Windows 7 PC
(maybe with the same resolution setting) with no problem.
I added one more monitor (same product as the other monitors) when moving to Windows 10 PC.
(I'm not sure if it's related but just in case if it is)

[Spoon]

Re: Artwork not showing (after moving to Windows 10)

The main monitor has to have the largest resolution (monitor 1).

[leeeeen]

Re: Artwork not showing (after moving to Windows 10)

Hi Spoon,

"1920 x 1080 (Recommended)" , the current setting, seems to be the highest resolution.
All the monitors are set to this resolution.
(sorry I wrote 1080 x 1920 but it was actually the other way around)

Regards,
leeeeen

[Spoon]

Re: Artwork not showing (after moving to Windows 10)

Try restarting windows with only your largest resolution screen connected.

[leeeeen]

Re: Artwork not showing (after moving to Windows 10)

Thank you again for your reply.

1. Connected only one monitor (- mother board HDMI) - Displayed!
2. Added one more monitor (- video card HDMI) - Displayed!
3. Added one more monitor (- video card VGA) - it disappeared again...
----
3' So instead added the monitor to the video card DVI - Displayed!
4 Added the final monitor (- video card VGA) - disappeared ...

Specs -----------------------------------------
Mother board - TUF H370-PRO GAMING (HDMI x 1)
Video Card - NVIDIA GeForce GT730 (VGA x 1, DVI x 1, HDMI x 1)
Monitors - EIZO_FlexScan_EV2336W x 3
EIZO_FlexScan_EV2336W-Z x 1
-----------------------------------------------

So, if I don't connect the fourth monitor (VGA),
this problem doesn't occur! This is a good news!
but this is my work pc so I wish I could keep the monitor environment.

Do you have any suggestion if I want to keep using the four monitors,
and also display this area?
I would consider changing the pc components if needed.

[Spoon]

Re: Artwork not showing (after moving to Windows 10)

What resolution is the VGA monitor?

I am guessing that the system is thinking this VGA monitor is the main screen.

You can get vga monitors with higher resolutions.

[leeeeen]

Re: Artwork not showing (after moving to Windows 10)

Thank you Spoon!! I think the problem was solved!

The resolution of the four monitors are the same,
but I was using two of the monitors with vertical orientation (1080 x 1920),
instead of lateral (1920 x 1080).

It seems this problem occurs when one of the vertical monitors were set to main display.

As you said " it needs to be 1024x pixels wide to be shown." in the first place, exactly!
Thank you so much for your time.

[gbaby]

Re: Artwork not showing (after moving to Windows 10)

Keep windows 7 just for dbpoweramp. Get a used MacBook Pro for everything else. Its virus proof. In any event, I have kept my Windows 7 on two computers, but only use it for dbPoweramp. This is a safe usage.