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dbpoweramp CD Ripper no Longer retrieves meta data and hangs when I try.

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  • Des Phillips

    • Aug 2018
    • 2

    dbpoweramp CD Ripper no Longer retrieves meta data and hangs when I try.

    I have been using dbPoweramp CD Ripper for quite a few years now with few problems until recently. I am running Windows 10 and have been for over 12 months.
    Without anything really changing, the software no longer works as it should with the following issues.

    1. When I insert a CD it reads the tracks and even recoginizes its in AccurateRip - however it does not retrieve meta data like it used to.
    2. If I hit the Meta Data button the egg timer comes up and then "not responding" - the only thing to do is close the program from within Windows (ie task manager).
    3. If I simply hit the RIP button, i get a message saying "retrieving meta data" but this doesn't work and the program once again hangs.

    I've tried totally uninstalling the software from the PC and reinstalling a freshly downloaded registered version, but the same symptoms recur.
    I've also tried running the software in Windows 7 compatibility mode to no avail - same issues.
    I've also disabled my security software (Trend Micro) but the same things continue.
    I've searched the forum but not found quite the same problem - similar but usually different.

    Can you please offer a solution
    Many thanks
    Des
  • Spoon
    Administrator
    • Apr 2002
    • 44505

    #2
    Re: dbpoweramp CD Ripper no Longer retrieves meta data and hangs when I try.

    See:

    The AMG metadata service is being phased out and will be switched off around July 2016. It is in our plans to replace AMG with alternative metadata (discogs is the likely replacement). dBpoweramp R16 will release around July 2016, it will include an alternative database. Batch Ripper after July 2016 will only access: GD3,
    Spoon
    www.dbpoweramp.com

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    • Des Phillips

      • Aug 2018
      • 2

      #3
      Re: dbpoweramp CD Ripper no Longer retrieves meta data and hangs when I try.

      Thank you Spoon

      It would appear that was my problem.
      All appears to be working as expected now that I've disable AMG.

      Many thanks for your support
      Regards
      Des Phillips (Australia)

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