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PerfectMeta not working

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  • leola74

    • Feb 2018
    • 7

    PerfectMeta not working

    I'm having problems with PerfectMeta. I found some older thread (https://forum.dbpoweramp.com/showthr...h-Perfect-Meta) but the suggested solutions don't work for me.

    I've installed the trial version 16.4 on two machines:

    1) a notebook running Win 7
    2) a desktop running Win10

    On the notebook, CD Ripper works fine. On the desktop, I can retrieve metadata from any of the databases by selecting "retrieve from ...", and the data shown updates correctly on the main page. But when I try to "review PerfectMeta matches" only the left-most column is populated, the other columns are all empty.

    I've tried this with multiple CD's (on both computers) and using the same external CD drive.

    All help is greatly appreciated!
  • Spoon
    Administrator
    • Apr 2002
    • 44506

    #2
    Re: PerfectMeta not working

    The Reference trial must not be active, as this is needed for PerfectMeta to operate, check the dBpoweramp control center for trial status.
    Spoon
    www.dbpoweramp.com

    Comment

    • leola74

      • Feb 2018
      • 7

      #3
      Re: PerfectMeta not working

      Sorry, I'm probably being a little daft here, but I don't understand your response. On both computers, in the control center it says:

      "Registration Status: Un-Registered Trial (xx days remain)".

      On the notebook xx=8, on the desktop xx=21 (since I just installed it today). On the notebook PerfectMeta works, on the desktop it doesn't.

      On another note, both computers are running AVG AntiVirus, so I don't think the issue is firewall-related or similar.
      Last edited by leola74; February 26, 2018, 04:30 PM.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44506

        #4
        Re: PerfectMeta not working

        PerfectMeta is selected from the Meta drop menu?
        Spoon
        www.dbpoweramp.com

        Comment

        • leola74

          • Feb 2018
          • 7

          #5
          Re: PerfectMeta not working

          Originally posted by Spoon
          PerfectMeta is selected from the Meta drop menu?
          Yes.

          Comment

          • leola74

            • Feb 2018
            • 7

            #6
            Re: PerfectMeta not working

            I uninstalled dBpoweramp, rebooted, and re-installed, and now PerfectMeta is working. Thanks!

            Comment

            Working...

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