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No Artwork

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  • Sunfist

    • Mar 2013
    • 12

    No Artwork

    For some reason I am no longer getting any artwork when I rip a cd. I used to get it but no matter what I do with metadata I get nothing now. Any ideas what I might have messed up.
  • mville
    dBpoweramp Guru

    • Dec 2008
    • 4021

    #2
    Re: No Artwork

    What platform/OS is your PC? What version of dBpoweramp Reference have you installed? Can you browse the internet ok? What security/anti-virus software are you running?

    Comment

    • Sunfist

      • Mar 2013
      • 12

      #3
      Re: No Artwork

      Originally posted by mville
      What platform/OS is your PC? What version of dBpoweramp Reference have you installed? Can you browse the internet ok? What security/anti-virus software are you running?
      Running Win10 the same I have been using back when it still worked. Nothing so far as I know has changed. I did add Kaspersky Anti-Virus Software, could that be it somehow?

      Comment

      • mville
        dBpoweramp Guru

        • Dec 2008
        • 4021

        #4
        Re: No Artwork

        Originally posted by Sunfist
        I did add Kaspersky Anti-Virus Software, could that be it somehow?
        If you disable Kaspersky, do you then get artwork?

        Comment

        • Spoon
          Administrator
          • Apr 2002
          • 44511

          #5
          Re: No Artwork

          Check in dBpoweramp Control center the registration status of dBpoweramp.
          Spoon
          www.dbpoweramp.com

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