Album Art, the choice is gone

[mparnold]

I am a regular user of the dBpoweramp CD ripper, and had no problems at all until recently. Using a MacBook Pro and Mac OS Sierra suddenly the option to choose album art from the internet does not work anymore.
Can you help, please?
Because sometimes the primary proposal is just not ideal or the right image, so the option to choose the album covers from the net was perfect.
Thanx!

[Spoon]

Re: Album Art, the choice is gone

Which version of dBpoweramp do you have?

[mparnold]

Re: Album Art, the choice is gone

Which version of dBpoweramp do you have?

16.1 (1)
It all worked perfectly.
Suddenly no more.

[PeterP]

Re: Album Art, the choice is gone

Please update to dBpoweramp R16.2, it contains fixes for many bugs that were reported with R16.1.

That said, I just tested both R16.1 and R16.2; album art search appears to work for me in both versions. If the issue persists in R16.2, we'll investigate further.


Edit:

dBpoweramp pulls its album art search engine data (a list of internet search providers to ask) from our servers on daily basis. It could be that your cached copy of the search engine data is somehow corrupted - the provider list was indeed changed yesterday, perhaps due to bad timing you got an incomplete version of it. If it is so, it will be auto downloaded next day - that is, if it broke yesterday, you should get a new fresh copy today automatically without having to do anything about it.

If you want to forcibly redownload the list:
Make sure that dBpoweramp is application is not running, Cmd+Q should do it.
In Finder, Go To (Cmd+Shift+G) ~/Library/dBpoweramp
Open XRegistry file with TextEdit.
Find "artlastfetchday" line and change the value to zero.
Upon the next use of album art lookup, the search engine data will be re-acquired from dbpoweramp servers.

[mparnold]

Re: Album Art, the choice is gone

problem solved, thank you!
best regards!
markus arnold