Initial problems using CD Ripper for the first time

[Robby Fish]

Hi, when I try to ripp a CD I get the follwing message from the CoreConverter saying that the application could not be startet correctly (0x0000142):
Pressing ok ripping continues and I get a positiv successs message saying that all files has been ripped:
Looking at the file system on my server a new folder has been created correctly but with just one file stored in it: the jpeg of the cover:
What runs wrong? What can I do?
Thanks for your help!

[mville]

Re: Initial problems using CD Ripper for the first time

Are you able to translate the message in first picture to English?

Are you able to rip OK, to a local hard drive, rather than a network location?

[Robby Fish]

Re: Initial problems using CD Ripper for the first time

the translation is:
CoreConverter.exe - Application error
The Application could not be startet correctly (0x0000142). Press OK to close the application

I tied both ripping to my hard drive as well as to my network server - same result.

[mville]

Re: Initial problems using CD Ripper for the first time

Try turning off your anti-virus/security software and try again.

[Robby Fish]

Re: Initial problems using CD Ripper for the first time

Same result - I de-activated my anti virus scan software (McAfee) and tried ripping against my local hard disc as well as against my server: I got the same error message and when CD Ripper has finalized I just see a new folder with just the cover art - no FLAC files.
What I haven't done is to de-activate my fire wall - I hope this is not part of your suggestion.

[mville]

Re: Initial problems using CD Ripper for the first time

The CoreConverter.exe error needs resolving.

What OS/platform and dBpoweramp Music Converter version are you running?

[Robby Fish]

Re: Initial problems using CD Ripper for the first time

I am running Windows 10 Home Version 10.0.14393 Build 14393
and dBpoweramp Release 16.2 [64-bit]

[mville]

Re: Initial problems using CD Ripper for the first time

Try re-installing R16.2 (or 16.3 beta 4) without your anti-virus/security software running and try again.

[Robby Fish]

Re: Initial problems using CD Ripper for the first time

I de-installed dBpoweramp and installed it again while the anti virus software was de-activated as well as my fire wall - same result: error message, no FLAC files
I used the same download as I used for my first installation - if you think I should use a newer version how can I get the download for it?

[mville]

Re: Initial problems using CD Ripper for the first time

You could try the latest R16.3 beta 4: dBpoweramp R16.3 Beta [Windows]