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Problem using 14.4

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  • zzdpmjpr

    • Aug 2012
    • 9

    Problem using 14.4

    I have been an occasional user of 14.4 (registered version) since 2010.

    Using it today it won't access meta data saying I need to install Reference. I reinstalled 14.4 but no change. It sounds like a pretty basic problem. Can somebody please help/explain.

    Many thanks
    John
  • Spoon
    Administrator
    • Apr 2002
    • 44583

    #2
    Re: Problem using 14.4

    Visit here, and see which version you can download:



    Enter your Order reference / receipt number when asked, a download link is then presented.

    Lost your order number? visit: https://secure.dbpoweramp.com/lostorder.aspx
    Spoon
    www.dbpoweramp.com

    Comment

    • zzdpmjpr

      • Aug 2012
      • 9

      #3
      Re: Problem using 14.4

      Thanks for the response

      I did that yesterday, was offered 14.4 which I downloaded and reinstalled. Still unable to access metadata. There was a message saying I need Reference.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44583

        #4
        Re: Problem using 14.4

        If you uncheck PerfectMeta, AMG, GD3 and musicbrainz from the meta drop menu (leaving just freedb) then it will work.
        Spoon
        www.dbpoweramp.com

        Comment

        • zzdpmjpr

          • Aug 2012
          • 9

          #5
          Re: Problem using 14.4

          Thanks that's fixed it. I will upgrade next time I do any non trivial ripping
          Kind regards

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