Just downloaded CD ripper - can't load the programme

[Mastaff]

Hi - I've just purchased the cd ripper. keep getting the error message - 'file corrupted' and I cant open it - can you help. I'm running windows 10

Thanks
MIchael

[garym]

Re: Just downloaded CD ripper - can't load the programme

first thing I'd try is to redownload the install file.

[Spoon]

Re: Just downloaded CD ripper - can't load the programme

Clear Internet cache and redownload.

[Mastaff]

Re: Just downloaded CD ripper - can't load the programme

Thanks for the replies
OK - I've cleared cache for both chrome and edge - still same error message - 'cannot open compressed files' then 'this software is corrupted - obtain a new copy'
How do I re-download the install file?
All replies appreciated

[Spoon]

Re: Just downloaded CD ripper - can't load the programme

It is possible your security software is blocking the install, what do you use?

[Mastaff]

Re: Just downloaded CD ripper - can't load the programme

AVG - I'll disable and get back to you.
Thanks

[Mastaff]

Re: Just downloaded CD ripper - can't load the programme

Sorted. Thanks for your help