USB CD drives not recognised

[Christo]

I've just purchased and installed dBpoweramp Reference R16, on a PC running Windows 7, which has no internal optical drive, and 2 external drives connected by USB.

CD Ripper doesn't detect either drive: the 'Insert Audio CD into' message box shows a "No Entry" icon and text <No CD Drive Found >.

Both drives are recognised by Device Manager, which shows them as, respectively, "HL-DT_ST DVDRAM GP57ES40 USB Device" and "TSST corp CDDVDW SH-S203N USB Device". CDs can be played from both.

Any suggestions?

[Spoon-]

Re: USB CD drives not recognised

Try right click on the dBpoweramp Control Centre icon and choose 'Run as Administrator', then start CD ripper from the icon in Control Centre.