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Cannot reach AccurateRip

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  • press250

    • Dec 2004
    • 19

    Cannot reach AccurateRip

    Long-time user of both dBpoweramp and PerfectTUNES. Starting some weeks ago, I cannot reach the AccurateRip server. When I use CD Ripper, it always reports that the disc is not in AccureateRip. When I use PerfectTUNES I get the message Could Not Connect (after a few minutes delay).

    I will go out on a limb and guess this is a user-specific problem, aka my fault. ;-) I run an aggressive firewall: are there any specific port settings I need to allow? (Although I have not changed my firewall is quite some time.)

    Help much appreciated!
  • Spoon
    Administrator
    • Apr 2002
    • 44506

    #2
    Re: Cannot reach AccurateRip

    You can browse www.accuraterip.com ?
    Spoon
    www.dbpoweramp.com

    Comment

    • press250

      • Dec 2004
      • 19

      #3
      Re: Cannot reach AccurateRip

      Originally posted by Spoon
      You can browse www.accuraterip.com ?
      Yes, I can browse to www.accuraterip.com with no problem. Update: I fixed a user-error and Accuraterip now works AOK from CD Ripper. I still have the same multi-minute "hang" when using PerfectTUNES.

      By chance, do CD Ripper and PerfectTUNES use different servers for Accuraterip?

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44506

        #4
        Re: Cannot reach AccurateRip

        No same one.
        Spoon
        www.dbpoweramp.com

        Comment

        • analogmusic

          • Mar 2016
          • 1

          #5
          Re: Cannot reach AccurateRip

          Originally posted by Spoon
          No same one.
          I have the same issue it says checking with accuraterip, does nothing and then reports could not connect

          I can browse www.accuraterip.com

          I have reinstalled the program still same issue

          Comment

          • Dat Ei
            dBpoweramp Guru

            • Feb 2014
            • 1786

            #6
            Re: Cannot reach AccurateRip

            Hey analogmusic,

            do you use any security software?


            Dat Ei

            Comment

            • press250

              • Dec 2004
              • 19

              #7
              Re: Cannot reach AccurateRip

              Problem identified and solved! PerfectTUNES communicates with the AccurateRip servers over TCP port 42531, which is an unusual port. I wrote a firewall rule to open up that port, and PerfectTUNES works AOK. Interesting to note that CD Ripper does NOT use that port to communicate with the AccurateRip servers.

              Favor to ask: can you provide the block of possible IP addresses used by the AccurateRip servers? That would enabled me restrict the firewall rule, which is quite a bit safer. The best I can tell myself is 89.238.x.x, which is a pretty broad block ... I am hoping you can help me narrow it down.

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44506

                #8
                Re: Cannot reach AccurateRip

                There is only:

                accuraterip.com
                pt1.perfecttunes.com
                dBpoweramp.com
                Spoon
                www.dbpoweramp.com

                Comment

                • press250

                  • Dec 2004
                  • 19

                  #9
                  Re: Cannot reach AccurateRip

                  Bingo! The server in question is pt1.perfecttunes.com: opening up port 42531 for that host fixes the issue, well, perfectly.

                  Comment

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