Album Art not displaying on one of my computers

[Doug Hotchkis]

I have been evaluating this program on my desktop computer and I like it a lot. I'm considering getting a family pack so that I can put it on multiple computers. So I thought I'd install the trial version on my laptop. When I load a CD to rip, it doesn't display the album art. However, loading the same CD on my desktop computer works fine. Is there some configuration change I need to make?

[Spoon]

Re: Album Art not displaying on one of my computers

It is likely the trial has not activated, you have installed dBpoweramp previously on the laptop?

[Doug Hotchkis]

Re: Album Art not displaying on one of my computers

Thanks for your reply. No, I had never previously installed dBpoweramp on the laptop. Should I try uninstalling and reinstalling the program?

[Spoon]

Re: Album Art not displaying on one of my computers

Change the account it is installed into to 'Adminstrator', then reinstall.

[Doug Hotchkis]

Re: Album Art not displaying on one of my computers

That didn't help. So, I then poked around the registry a bit. I uninstalled the program and then deleted the key dBpoweramp in HKEY_CURRENT_USER\Software\Illustrate. Then I reinstalled and everything now works fine.