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  • tim091

    • Jan 2015
    • 24

    No Meta data

    I am using the trial version of Reference and when I put a CD in the drive the program sees it but there is no metadata (no album or artist name, no track names).

    Looking at the Internet databases listed on the "meta" list they are all ticked.

    Should it pull in the data automatically?

    If I click the Meta button nothing happens.

    Any ideas?
  • Spoon
    Administrator
    • Apr 2002
    • 44511

    #2
    Re: No Meta data

    It should yes, make sure your firewall (or antivirus) is not blocking the program from accessing the internet.
    Spoon
    www.dbpoweramp.com

    Comment

    • tim091

      • Jan 2015
      • 24

      #3
      Re: No Meta data

      Firewall exceptions didn't have cd ripper in the list so added it but still no different. AVS (Windows Defender) doesn't have programs or exceptions listed.

      Windows 8.1

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44511

        #4
        Re: No Meta data

        Try right clicking on CD Ripper icon, Run as Administrator


        something is blocking it.
        Spoon
        www.dbpoweramp.com

        Comment

        • tim091

          • Jan 2015
          • 24

          #5
          Re: No Meta data

          Thanks Spoon. Tried it with a different CD and it picks up the metadata fine. I guess the databases are not up to date/complete.

          Comment

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