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missing meta

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  • Frederick

    • Jan 2015
    • 2

    missing meta

    When I started using dBpoweramp a few months ago, I routinely saw 3-4 lists of metadata. For the past couple of weeks I haven't, and am now seeing only Music Brainz (which sometimes means no meta at all). As far as I know there have been no changes to the security settings or security software on my computer (Windows 7). I'm using the same internet connection that I used when everything was fine. I also have the problem if I connect elsewhere, or operate through a VPN. Any hints?
  • Dat Ei
    dBpoweramp Guru

    • Feb 2014
    • 1786

    #2
    Re: missing meta

    Hey Frederick,

    maybe the security software has been updated. Most security software use heuristic methods amongst others. Try to disable your software just for a short test.


    Dat Ei

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    • Spoon
      Administrator
      • Apr 2002
      • 44509

      #3
      Re: missing meta

      Check the dBpoweramp is showing Reference Registered status in dBpoweramp Configuration, and that the proxy server section is correct for your system.
      Spoon
      www.dbpoweramp.com

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