Well, what we think it should do is one thing.....

In my experience, price has no correlation to the functionality, user-friendliness, or overall quality of a player's software. If anything, I think the more expensive playback devices, which are virtually always marketed for their audio technology (super-duper DACs and such), tend to short shrift the UI aspects of the device. I'm not the least bit surprised if this player, or any other, fails on basics like sort tag support or even organization by album artist. It just doesn't seem to be the priority, particularly in portable devices.
To the OP: My comments are not meant to knock your player....I'm sure it's quite nice. I just think manufacturers (of high-end audio gear) don't put nearly as much effort into the software as they do the hardware.
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