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Help Ripper freezes and freezes system

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  • MusicMaven

    • Apr 2009
    • 8

    Help Ripper freezes and freezes system

    Was using Version 14.4 (Win 7) without problems until recently. Then, ripper started freezing (elapsed time counter still worked). When I tried to use "Cancel rip," dbPoweramp freezes (endless circle) and system freezes. Only a hard boot would get system going again. Tried everything on the forum that seemed remotely similar.

    Noticed that version 15.1 was out, so I upgraded, hoping to solve the problem. This did not help. I uninstalled both versions, used a Windows restore point before the problem started, used Spoon's remove utility, and reinstalled 15.1. Still no joy. Other programs (iTunes, WMP) recognize the cd drive and iTunes will rip.

    What am I doing wrong? Help, please.
  • Spoon
    Administrator
    • Apr 2002
    • 44579

    #2
    Re: Help Ripper freezes and freezes system

    When the system freezes, the mouse stops moving?
    Spoon
    www.dbpoweramp.com

    Comment

    • MusicMaven

      • Apr 2009
      • 8

      #3
      Re: Help Ripper freezes and freezes system

      Originally posted by Spoon
      When the system freezes, the mouse stops moving?
      No the mouse does not freeze. I am able to go to other programs, but they do not work. Using the "x" in the upper right hand corner of dbPoweramp will not shut the program down, nor will using the icon on the task bar. Windows will not shut down normally.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44579

        #4
        Re: Help Ripper freezes and freezes system

        Does pressing CTRL + ALT + Delete bring up task manager?
        Spoon
        www.dbpoweramp.com

        Comment

        • MusicMaven

          • Apr 2009
          • 8

          #5
          Re: Help Ripper freezes and freezes system

          Yes

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 44579

            #6
            Re: Help Ripper freezes and freezes system

            Try clearing the settings:

            ...also how to do a full reset of dBpoweramp? (if dBpoweramp crashes for some reason) Where does dBpoweramp save its files / settings? It is installed to c:\Program Files\Illustrate\dBpoweramp or c:\Program Files (x86)\Illustrate\dBpoweramp The 64 bit version of dBpoweramp is installed to: c:\Program Files\dBpoweramp It


            Then reinstall and set the encoder to 'Test Conversion'

            try a rip, does it complete?
            Spoon
            www.dbpoweramp.com

            Comment

            • MusicMaven

              • Apr 2009
              • 8

              #7
              Re: Help Ripper freezes and freezes system

              1. Used Control Panel to uninstall dbPoweramp and DSP

              2. Did a cold reboot.

              3. No folder in "Programs" or "Programs (x86)" folders

              4. Reinstalled Ver. 15.1 (did not do AccurateRip config).

              5. Tried rip using Test Conversion

              6. Same problem "Ripping 0%" after 5 minutes)..

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44579

                #8
                Re: Help Ripper freezes and freezes system

                Try installing R14.4 again, see if that can rip.
                Spoon
                www.dbpoweramp.com

                Comment

                Working...

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