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album artwork failing 100%

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  • garyd9

    • Jan 2011
    • 39

    album artwork failing 100%

    Surely I'm doing something wrong... this used to work...

    Using Registered Reference release 14.1 on Windows 7x64 ultimate. I also have the option for "Edit ID Tags" on right click menu turned ON in Windows Explorer Intergration.

    However, when I choose (either from the above mentioned Edit ID Tags window or from within CD Ripper) to Add Album Art -> Choose (from internet), no artwork is found. Ever.

    A window pops up, and IF there is existing artwork on an MP3 or FLAC file, it'll be shown. Otherwise, the window is blank with only a 'cancel' and 'sort...' button on the bottom. When the window first pops up, the mouse cursor does do a brief "working" type cursor.

    As well, using "resource monitor", I see that the program is attempting to open port 80 at IP 74.125.91.99 (which goes to google, and when I attempt to go to "http://74.125.91.99:80" in IE, it works fine.)

    I've verified that this isn't a firewall issue by simply turning off my firewall and trying again, but that doesn't resolve the issue.

    Can anyone please offer any assistance or troubleshooting steps to resolve this?

    Thank you
    Gary
  • Spoon
    Administrator
    • Apr 2002
    • 44510

    #2
    Re: album artwork failing 100%

    Issue noted (will require an updated dbpoweramp, R14.2)
    Spoon
    www.dbpoweramp.com

    Comment

    • garyd9

      • Jan 2011
      • 39

      #3
      Re: album artwork failing 100%

      Originally posted by Spoon
      Issue noted (will require an updated dbpoweramp, R14.2)
      Wow, I was convinced it was something I was doing as I didn't see it reported elsewhere. In that case, any chance of a beta that fixes the problem in the meantime?

      Thanks
      Gary

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44510

        #4
        Re: album artwork failing 100%

        It has happened overnight, I hope to get a beta out today
        Spoon
        www.dbpoweramp.com

        Comment

        • burnman

          • Jun 2011
          • 2

          #5
          Re: album artwork failing 100%

          I just purchased the full version this weekend of dbPowerAmp and am having this issue as well. Will a fix be out soon?

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 44510

            #6
            Re: album artwork failing 100%

            Install R14.2 (beta from the beta section of this forum),

            R14.2 will not be released for a number of months.
            Spoon
            www.dbpoweramp.com

            Comment

            • tboy34

              • Apr 2007
              • 21

              #7
              Re: album artwork failing 100%

              Originally posted by Spoon
              Install R14.2 (beta from the beta section of this forum),

              R14.2 will not be released for a number of months.
              Will this version devoid my registered version? Will I have the same access??

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44510

                #8
                Re: album artwork failing 100%

                If you install R14.2 beta over the top of R14.1 registered (do not uninstall R14.1) then it stays registered.
                Spoon
                www.dbpoweramp.com

                Comment

                • PSPlay

                  • Jul 2011
                  • 9

                  #9
                  Re: album artwork failing 100%

                  Now i've installed the Beta Version R14.2 on my Win7 x64 Ultimate.
                  Unfortunately, no artwork is found.:blush:

                  Comment

                  • Spoon
                    Administrator
                    • Apr 2002
                    • 44510

                    #10
                    Re: album artwork failing 100%

                    When? inserting a CD and it is read from AMG, etc? or when you click the 'Choose Artwork' button?

                    You need dBpoweramp Reference for artwork to work in R14
                    Spoon
                    www.dbpoweramp.com

                    Comment

                    • mjbuchanan

                      • Jul 2011
                      • 2

                      #11
                      Re: album artwork failing 100%

                      Originally posted by Spoon
                      When? inserting a CD and it is read from AMG, etc? or when you click the 'Choose Artwork' button?

                      You need dBpoweramp Reference for artwork to work in R14
                      Recently purchased dBpoweramp and it was working fine until today. Suddenly, no album art or internet meta data is found or displayed. Tried downloading the beta and no change to the behavior. But not sure it installed correctly. How do I determine the current version?

                      Comment

                      • garym
                        dBpoweramp Guru

                        • Nov 2007
                        • 5892

                        #12
                        Re: album artwork failing 100%

                        Originally posted by mjbuchanan
                        Recently purchased dBpoweramp and it was working fine until today. Suddenly, no album art or internet meta data is found or displayed. Tried downloading the beta and no change to the behavior. But not sure it installed correctly. How do I determine the current version?
                        Turn off computer AND router. Turn on router, let boot. Then computer, then start dbpa.

                        Comment

                        • mjbuchanan

                          • Jul 2011
                          • 2

                          #13
                          Re: album artwork failing 100%

                          Originally posted by garym
                          Turn off computer AND router. Turn on router, let boot. Then computer, then start dbpa.
                          You're kidding...right? That might be acceptable for freeware but not something I paid for :(

                          Comment

                          • Spoon
                            Administrator
                            • Apr 2002
                            • 44510

                            #14
                            Re: album artwork failing 100%

                            dBpoweramp Configuration shows which version you have.
                            Spoon
                            www.dbpoweramp.com

                            Comment

                            • garym
                              dBpoweramp Guru

                              • Nov 2007
                              • 5892

                              #15
                              Re: album artwork failing 100%

                              Originally posted by mjbuchanan
                              You're kidding...right? That might be acceptable for freeware but not something I paid for :(
                              Not kidding at all. Sometimes there are DNS problems, IP assignment problems, etc. that have nothing to do with the software, but do cause an internet connection problem for the software. I paid a lot more for my computer and its software, and once in a blue moon something goes wacky and a reboot solves everything. rebooting router and computer is an easy step and costs nothing to try.

                              Comment

                              Working...

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