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PerfectMeta Problem

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  • HHL

    • Feb 2010
    • 2

    PerfectMeta Problem

    I am using dBpoweramp for quite some time. On 15 Feb 2010 I upgraded to dBpoweramp Reference R13 which should give me one year free access to PerfectMeta. Today I wanted to use the program again, however, I am being prompted that PerfectMeta needs to be renewed. Well less than 2 weeks usage of PerfectMeta falls obviously short of the promise of one year free access once the Reference Edition is being purchased.
    I have already downloaded the software a second time and installed it but mo avail.
    Please advice how I will get access to PerfectMeta for which I paid.
    For reference I am using Windows 7, 32bit, German language version.

    Thanks

    HHL
  • HHL

    • Feb 2010
    • 2

    #2
    Re: PerfectMeta Problem

    I just realised that the upgrade to refernce (which I bought) did not include the 1 year PerfectMeta access (which was not highlighted at the time of purchase, anyway)
    I just now bought the AMG PerfectMeta licence for 1 year separately.
    However, it is impossible to activate with my Order Number for the Reference R13 dBpoweramp software (message: This order number is invalid or not entitled to AMG access).
    Please advice.
    Regards,
    HHL

    Comment

    • Spoon
      Administrator
      • Apr 2002
      • 44506

      #3
      Re: PerfectMeta Problem

      You would use the order number for the 1 year purchase, if you still have problems email that order number to:

      Spoon
      www.dbpoweramp.com

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