dbpoweramp CD Ripper stopped working

[ripple33]

I just downloaded this program and am getting message from windows vista that dbpoweramp cd ripper has stopped working. A problem caused the program to stop working correctly. Does anyone know how to fix this issue? I tried deleting the program and reinstalling but no luck

[ripple33]

Re: dbpoweramp CD Ripper stopped working

This is happening only when I put some CDs in but it works with others. Really no reason for this that I can figure. I tried to rip a five disc compilation and got through three discs but it would not work for the last two discs. I got the same error and the program had to be shut down. Please help

[Spoon]

Re: dbpoweramp CD Ripper stopped working

Have you enabled the CD-Text metadata option? if so un-enable it.

[ripple33]

Re: dbpoweramp CD Ripper stopped working

I dont think I enabled anything. I just downloaded this program and followed the setup directions. I dont know where I would check the CD Text option. I have compressed both live concerts and commercial CDs but it is strange that some will automatically give me the error and shut the program down but others will not. Any help is appreciated.

[Spoon]

Re: dbpoweramp CD Ripper stopped working

You are using R13.3?

[ripple33]

Re: dbpoweramp CD Ripper stopped working

Yes I downloaded R13.3 and using with Windows Vista

[Spoon]

Re: dbpoweramp CD Ripper stopped working

Two possibilities:

Something is altering the metadata as it is retrieved and this is crashing the libraries (such as AMG),
Or it is the reading of the actual CD which is causing issues.

First open CD Ripper without any disc in the drive, and uncheck all the metadata options (AMG, GD3, MusicBrainz, Freedb), then insert a disc which crashed it previously, does it crash? if not then try selecting Meta Data >> Retrieve from and find which one is causing the issues.

[ripple33]

Re: dbpoweramp CD Ripper stopped working

Thanks Spoon, That fixed the problem. AMG was causing the crash for some reason.