No accesss to meta data

[wcvb]

I purchased dBpoweramp Reference R13.3 a few days ago after using the free trial. I've used it since with no difficulty. However today when I tried to rip a CD I got no Album Art and the Manual Meta Review showed no data from any of the sources. On checking dBpoweramp CD Ripper says that "Access to AMG, GD3, & MusicBrainz has expired"

I went through the Registration Retrieval and nothing changed.

Please advise how i should proceed.

[Spoon]

Re: No accesss to meta data

Re-issue registered version of dBpoweramp can be downloaded from this page:

http://www.dbpoweramp.com/registration/

(clicking the above link from your email program might not open the link, copy and paste it into the title bar).

Enter your Order reference / receipt number when asked, a download link is then presented. Lost your order number? visit the above link to lookup.

Noting PerfectMeta (AMG) activation is under the main download link, where eligible.

[wcvb]

Re: No accesss to meta data

Thanks for your reply, but I've gone through all of this already, downloaded the registered copy and reinstalled it and the problem still persists.

What do you suggest?

[wcvb]

Re: No accesss to meta data

Thanks for your reply, but I've gone through all of this already, downloaded the registered copy and reinstalled it and the problem still persists.

What do you suggest?

[Spoon]

Re: No accesss to meta data

You purchase was an upgrade or full purchase? upgrades do not have the AMG link. If a full purchase there will be an AMG activation link below the download of hte main program.

[wcvb]

Re: No accesss to meta data

It was a full purchase
"dBpoweramp Reference R13 $36"

And it was working up till a couple days ago, after I registered it. Then the meta data access stopped

[Spoon]

Re: No accesss to meta data

Run this to activate metadata:

http://www.dbpoweramp.com/bin/ActivateAMG.exe

[wcvb]

Re: No accesss to meta data

I'm back in business.

Thanks again, Spoon.