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Reference 12.4 Problem

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  • chrism1966

    • May 2008
    • 7

    Reference 12.4 Problem

    Can someone help?

    I've just bought CD ripper 12.4 reference. Installed it OK, but when ripping cds it causes my pc to keep rebooting? I'm running XP sp2

    I've tried the uninstall reboot/ clean up programme then reinstall but still no luck??

    Help please?????????????:(
  • Spoon
    Administrator
    • Apr 2002
    • 44515

    #2
    Re: Reference 12.4 Problem

    Check your CPU is not overheating, a computer which suddendly reboots is either:

    Hardware fault (such as overheating, ram error)
    or driver causing crashes.
    Spoon
    www.dbpoweramp.com

    Comment

    • chrism1966

      • May 2008
      • 7

      #3
      Re: Reference 12.4 Problem

      Pc only reboots when im using DB power amp cd ripper??

      Any ideas?

      Thanks:(

      Comment

      • bhoar
        dBpoweramp Guru

        • Sep 2006
        • 1173

        #4
        Re: Reference 12.4 Problem

        Originally posted by chrism1966
        Pc only reboots when im using DB power amp cd ripper??

        Any ideas?

        Thanks:(
        Spoon gave you the pointer to the only two possible causes.

        Either malfunctioning hardware (or out of spec, such as temperature, due to misinstallation) or bugs in device drivers (see microsoft or your chipset maker to resolve).

        The crashes are not due to a defect in dbpoweramp.

        -brendan

        Comment

        • Spoon
          Administrator
          • Apr 2002
          • 44515

          #5
          Re: Reference 12.4 Problem

          Or to put it a different way, on fully working XP system, I do not think I could get the computer to instantly reboot as you describe (with a normal, non device driver program), even if I tried.
          Spoon
          www.dbpoweramp.com

          Comment

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