Slow loading of collection on Synology DS218+ (R7.3)

[Spymaster]

Hi,

I'm using the latest version (R7.3) of Asset UPNP on a Synology DS218+ NAS, though I've had this issue on previous versions of Asset too.

For some reason, when I first access my collection on one of my devices it takes around 15 seconds to load. That wouldn't be so bad except when I select a second album, maybe 40-60 mins later, the device often calls Asset again and I have to wait another 10-15 seconds. Simply playing 3 or 4 albums can be a clunky experience.

It doesn't matter what device I use - Cambridge Audio Streamer, Samsung Galaxy phone, Denon AVR receiver - the experience is the same, so I'm guessing it's something at the server end. In fact if I try to access the server on two devices simultaneously it "arrives" at the exact same second on both.

I'm using the latest model TP-Link Archer C7 router.

I do have a large database - 184,856 tracks (8786 albums) - so is that causing the delay? Is there a way to keep the server somehow "always connected" to UPnP via the router?

Thanks!

John

[Spoon]

Re: Slow loading of collection on Synology DS218+ (R7.3)

If you have 2GB of memory, you possibly need to expand it to 6GB for that nas, your library is quite large.

[Spymaster]

Re: Slow loading of collection on Synology DS218+ (R7.3)

If you have 2GB of memory, you possibly need to expand it to 6GB for that nas, your library is quite large.

Ooh that's interesting, I'll try that. I do have 2GB installed at the moment and memory usage sits fairly consistently at 46% - including when Asset is being accessed. Not sure if that's an indicator of whether more RAM would help? I will certainly try upgrading it though!

[Spoon]

Re: Slow loading of collection on Synology DS218+ (R7.3)

Watch what happens to the nas when try to play after a time, it suggests that Asset is being swapped out of memory to HDD.

[Spymaster]

Re: Slow loading of collection on Synology DS218+ (R7.3)

Watch what happens to the nas when try to play after a time, it suggests that Asset is being swapped out of memory to HDD.

I've done two things which appear to have improved things enormously.

Firstly I took your advice and upgraded my memory from 2GB to 6GB. An easy process and immediate improvement - thank you!

I also found a setting in the Synology Control Panel called "Compress memory for improved performance". Its default setting is ON - theoretically prioriting apps that are used the most. A quick bit of Googling revealed that this often makes this worse so I disabled it - and I saw another significant improvement.

Could it be that this memory compression "feature" is actually messing with Asset's performamce?

[Spoon]

Re: Slow loading of collection on Synology DS218+ (R7.3)

Yes easily.