Big problem with Asset 6.3

[ynaim2]

Hello I have a lot of problem recently with Asset 6.3 on MacOs 10.14.6 .Probleme playlist with message that says my server is not plug and also server not found. I try to remove Asset and reinstall nothing to do. This problem started with Asset 6.2 does the problem come from MacOS? or network. The problem is very disagreeable is that someone has a please.

Thank you .

[Spoon-]

Re: Big problem with Asset 6.3

What is creating the error message, your player?

[ynaim2]

Re: Big problem with Asset 6.3

The message I have is server not found on my Naim device as much as on the application. I managed to find the server after several months. Open Farm Asset, open closes the wifi ect.

I never had that kind of problem. tanks for your help.

[Spoon-]

Re: Big problem with Asset 6.3

It is likely something is blocking Asset from the network, what security software do you have?

[ynaim2]

Re: Big problem with Asset 6.3

Bitdefender for Mac

[Spoon-]

Re: Big problem with Asset 6.3

try disabling it

[ynaim2]

Re: Big problem with Asset 6.3

Well, I've deactivated my antivirus same result is a very weird result of this situation. Could it be a port of port open or close on my router?

Thank you.

[ynaim2]

Re: Big problem with Asset 6.3

How do I start fresh from scratching everything is all reinstalled can be that it settles my problem ?
Tanks

[Spoon-]

Re: Big problem with Asset 6.3

Uninstall Asset, reboot OS X (full shutdown), then reinstall from the link in the registered email.

[ynaim2]

Re: Big problem with Asset 6.3

Is asset compatible with Catalina?

[Spoon-]

Re: Big problem with Asset 6.3

Yes