Problem scanning library

[Newton John]

Re: Problem scanning library

So, Windows 10 (and therefore Asset UPnP), is now able to see the network location
\\NAS01-98-10\media\music\flac.

Are your devices connected to the network using ethernet cables or are you using Wi-Fi?

Have you tried the Refresh All option?

Yes, it can see \\NAS01-98-10\media\music\flac but not the mapped path of Z:

Yes, all ethernet cable

Yes, tried refresh each time

[mville]

Re: Problem scanning library

It's Windows 10

I left it scanning overnight and it managed to get to 1,000 tracks (out of some 22,000)

So, Windows 10 (and therefore Asset UPnP), is now able to see the network location
\\NAS01-98-10\media\music\flac.

Are your devices connected to the network using ethernet cables or are you using Wi-Fi?

Have you tried the Refresh All option?

[Newton John]

Re: Problem scanning library

It's Windows 10

I left it scanning overnight and it managed to get to 1,000 tracks (out of some 22,000)

[mville]

Re: Problem scanning library

On what platform/OS is Asset and Kazoo installed?

[Newton John]

Re: Problem scanning library

I notice that Linn Kazoo Server sees path to flac files on NAS as it is mapped to Z: but Asset does not. Asset sees it as the full path \\NAS01-98-10\media\music\flac. This suggests I might have some setting in Asset wrong.

Is there any other critical setting in Asset that I am missing? Thank you.

[Newton John]

Re: Problem scanning library

As a work round I have installed Kazoo Server and that appears to work OK.

[Newton John]

Re: Problem scanning library

Thanks, Spoon. It is set as Local Account as recommended.

[Spoon]

Re: Problem scanning library

Set Asset to run under the local account, if running as a network service account it will not have access rights to access the share.

[Newton John]

Hi

A problem has developed after successfully using Asset UPnP for time.

Asset scaned some 22,000 flac files on my NAS but didn’t see any albums. Therefore, no albums or tracks appear in Kazoo.

I’ve tried rebooting everything to no avail. Also, discovered I was not using the latest version of Asset so have tried upgrading to 6.1. Now I find that scanning does not see any files at all. Status: Scanning Library... but no 500, 1,000, 1,500, etc. coming up.

The network path to my flac files is mapped as Z: - Asset does not see Z: at all but I can set the Audio Library to \\NAS-01-98-10\media\music where the flac files are in a sub folder called flac with sub folders A, B, C, D etc. contain the artists folders alphabetically. This all worked fine before.

I can see and tag flac files on NAS fine using windows 10.

Are you able to identify a solution to my problem? Many thanks. Regards, John