VSX529 flack playback issues

[vgeorgiev]

Hi All,

It's my first post here.
I have Pioneer VSX529. Seems to be similar to VSX824. I am facing issue playing FLAC audio files over network.
First few seconds the sound is OK and then it start to pitches.
Here is a video www.youtube.com/watch?v=kc9m6xVWk2g



MP3 playback is ok but the quality is awful.
Anyone have same issues ? Any idea how to solve it ? It is very annoying.

[Spoon]

Re: VSX529 flack playback issues

It is wired? or there is wireless involved (between the music source >> asset >> pioneer)

[mville]

Re: VSX529 flack playback issues

Please can you describe your setup (PCs, network etc.) in more detail?

... and as Spoon has asked, is your network wi-fi or ethernet cabled?

[vgeorgiev]

Re: VSX529 flack playback issues

Thank you for prompt replies.
OK. Here is the setup. A TP link 100Mb Wi-Fi router. Internet provider cable is attached to WLAN port.
On the LAN ports I have wired:
- a desktop PC
- a VSX529 AV receiver
- a 2TB WD MyClound NAS with DLNA support.

Wi-Fi is used only for mobile devices.

[vgeorgiev]

Re: VSX529 flack playback issues

I raised same quetion to Pioneer support.
I got following answer:

Dear Sir/Madam,

Thank you for your email, your enquiry has been registered in our system under reference number:
Pioneer ticket ref nr: xxxx

Are you playing these files through Windows Media Player 11 of 12?
Audio files recorded in MPEG-4 AAC or FLAC cannot be played back on Windows Media Player 11 or Windows Media Player 12. Try using another server.
Uncompressed FLAC files are also not supported.

Please note that it is not possible to reply to this message. Should you wish to reply, then please contact us at:

https://contactcenter.pioneer.eu/contactus.nsf/contact?openform&sub=pee&lang=en

ensuring that you fill in the reference number, which will allow us to respond more efficiently.

Best regards

Now I raised another question and provided Pioneer support with an answer.

Question:
Here is an answer of your question:
I am playing FLAC files using WD MyClound NAS supporting DLNA.
Where can I found a list of supported media servers ?
According to datasheet: Music File Playback/Seek via Network/USB (AIFF, Apple Lossless, WAV, FLAC, MP3, WMA, AAC)
&*8226; 192 kHz/24-Bit Audio playback (AIFF, WAV, FLAC)

[Spoon]

Re: VSX529 flack playback issues

Are you using Asset? Asset does not run on the WD MyCloud

[mville]

Re: VSX529 flack playback issues

Is Asset installed on the PC? Where are the flac files stored?

[vgeorgiev]

Re: VSX529 flack playback issues

Is Asset installed on the PC? Where are the flac files stored?

FLAC files are stored on WD MyClould NAS with DLNA.

Last night I gave another try. I tried to play FLAC files from USB. The result was same as for network play. The sound is crap. I contacted Pioneer support.

Dear Sir/Madam,

Thank you for your email, your enquiry has been registered in our system under reference number:
Pioneer ticket ref nr: xxx

Are you playing these files through Windows Media Player 11 of 12?
Audio files recorded in MPEG-4 AAC or FLAC cannot be played back on Windows Media Player 11 or Windows Media Player 12. Try using another server.
Uncompressed FLAC files are also not supported.

Please note that it is not possible to reply to this message. Should you wish to reply, then please contact us at:

https://contactcenter.pioneer.eu/con...ub=pee&lang=en

ensuring that you fill in the reference number, which will allow us to respond more efficiently.

Best regards

Pioneer Europe Customer & Service Support


I have Pioneer VSX529. I am facing issue playing FLAC audio files over network.
First few seconds the sound is OK and then it start to pitches.MP3 playback is ok but the quality is low.
Any idea how to solve it ? It is very annoying.

Here is a video showing the issues I am facing: www.youtube.com/watch?v=kc9m6xVWk2g

Dear Sir/Madam,

Thank you for your email, your enquiry has been registered in our system under reference number:
Pioneer ticket ref nr: xxx

We believe the main issue here is the connection between the VSX-529 and the My Cloud.
First we would like you to check if your firewall isn't blocking the songs from getting played.
Also check if there aren't any problems with your router. Make sure you connect the receiver to the same router as the My Cloud.

The setup for filesharing etc. can be quite difficult as well. It might be possible that something isn't correctly set up on the My Cloud, which would cause the VSX-529 to not connect properly.
It might be best to check with Western Digital first, to make sure everything is set up correctly.



your message:
--------------------
Here is an answer of your question:
I am playing FLAC files using WD MyClound NAS supporting DLNA.
Where can I found a list of supported media servers ?
According to datasheet: Music File Playback/Seek via Network/USB (AIFF, Apple
Lossless, WAV, FLAC, MP3, WMA, AAC)
• 192 kHz/24-Bit Audio playback (AIFF, WAV, FLAC)]