Disappearing album

[Visoflex]

I use Asset 5.1 and Linn Kazoo, and everything has been working fine. However, yesterday I wanted to play an album and selected it from the Album Artist page, went to the album to play it, and a message returned "No results returned. Have you added your music to your media server?"

My first reaction was "well of course I have! It's been there for years, and I haven't touched it!"

It seems to have affected only one album by Julian Joseph, so I can only assume this file is corrupted in some way or my system doesn't really like jazz that much.

Any ideas?

[Spoon]

Re: Disappearing album

Try using a different control point, such as Kinsky as a test.

[Visoflex]

Re: Disappearing album

Try using a different control point, such as Kinsky as a test.

Julian Joseph album mentioned doesn't appear in either Kinsky or Chorus DSHD when using Asset. However I can see and play it when using Kazoo and Kazoo server (never thought I'd ever say that last bit!). It seems strange that it seems to be the only one affected.

[Spoon]

Re: Disappearing album

If you browse >> Advanced Search >> File and Folder Browsing

you can locate this album in Asset?

[Visoflex]

Re: Disappearing album

If you browse >> Advanced Search >> File and Folder Browsing

you can locate this album in Asset?

I opened Advanced Search and "No results returned. Have you added your music to your media server?" was returned. So no I can't locate the album (or any albums) in Advanced Search

[Spoon]

Re: Disappearing album

It is not possible for Advanced Search to be empty, unless something external to Asset is blocking the network.

Which security software do you have?

[Visoflex]

Re: Disappearing album

Only what came with the Zoneripper server (Windows Firewall with Advanced Security).

[Spoon]

Re: Disappearing album

Keep trying to browse the advanced tree, if it occasionally works it suggests network issues

[Visoflex]

Re: Disappearing album

I went through the album meta data and the album in question does not have a release date embedded. I search Album artist by date. Restoring that brought it back, which would explain why it was only one album that I couldn't find. Now to try and pin down why other things aren't working properly.

[Spoon]

Re: Disappearing album

Did you edit the default tree? if so then the advanced section might not work if changed.

[Visoflex]

Re: Disappearing album

Did you edit the default tree? if so then the advanced section might not work if changed.

Yes, I have modified it, so that would probably explain why it's not appearing. No biggie though as I don't use it.