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Thread: How do Iget results?

  1. #46
    dBpoweramp Guru ChristinaS's Avatar
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    Re: How do Iget results?

    Quote Originally Posted by LimeyCliff
    How would I post a sceen file?

    Cliff
    Sorry, you cannot upload anything to the forum. You'll have to find a website that offers image hosting - there are free ones out there like http://photobucket.com/ .

  2. #47

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    Re: How do Iget results?

    XOAS says, "If it would be simpler, he might post screenshots of the file tags for the pre- and post conversion files (for this he would need to right-click the files, select properties, and click on ID Tag)."

    ChristinaS says, This cannot be done.

    I am confused.

    Cliff

  3. #48
    dBpoweramp Guru LtData's Avatar
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    Re: How do Iget results?

    You can't upload pictures to this forum. However, you can use a webhosting picture site, such that ChristinaS mentioned above, to upload your picture to and then post the link to the picture on this forum.

  4. #49

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    Re: How do Iget results?

    Where do I go from here?

    Cliff

  5. #50
    dBpoweramp Guru LtData's Avatar
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    Re: How do Iget results?

    Have you taken screenshots of your problem area and posted them to a site such as photobucket?

  6. #51
    dBpoweramp Guru xoas's Avatar
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    Re: How do Iget results?

    First, my apologies for not anticipating the problem about not being able to post a screenshot here.

    If you wanted to, you can make a screenshot by following these directions:

    a. Arrive at the window (in this case the ID Tag) that you want to send.
    b. Hold "Alt" key and "print screen" key, this will copy the Screen.
    c. Open MS-Paint from Start>Programs>Accessories>Paint.
    d. Select Edit menu and choose paste option from it.
    e. Save it as ".bmp" file at a convenient location on your computer

    Then, as LtData suggests, you can post this elsewhere and post a link to it in a message here.

    However, it may be quicker and less hassle just to post the details from the ID Tags of the files in question (before and after conversions of mp3 files to mp3). The details that will be helpful are: bitrates, frequency, channels, file size, playing time and (if available) whether the file in question is variable bitrate, average bitrate or constant bitrate. We would need this information about both the original (pre-conversion) mp3 file as well as for the post-conversion .mp3 file.

    Should you wish to address a different problem (such as the issue you raised with dB CD Writer not working on your XP system) I would advise you to start a different thread.

    Best wishes,
    Bill

  7. #52
    dBpoweramp Guru ChristinaS's Avatar
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    Re: How do Iget results?

    Quote Originally Posted by xoas
    e. Save it as ".bmp" file at a convenient location on your computer
    Nooooo! Not as .bmp ! This makes huge files! Save as .jpg or .gif .

  8. #53
    dBpoweramp Guru xoas's Avatar
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    Re: How do Iget results?

    Well 563 kb for an ID Tag falls short of my criteria for "huge" in an absolute sense but jpg or gif (at 35 kb and 25 kb, respectively) would be much better choices. Thanks for pointing that out.

    Best wishes,
    Bill

  9. #54
    dBpoweramp Guru ChristinaS's Avatar
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    Re: How do Iget results?

    .bmp to .jpg is like what uncompressed PCM .wav is to .mp3, or .avi to .mpg .

    You'd never post an uncompressed PCM wav on the web as a matter of course.

  10. #55

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    Re: How do Iget results?

    Having been a Visual basic programmer for over 7 years of which I have marketed several programs my support for those programs is by me.
    This Poweramp program is not worth my time in trying to get support when there is no support staff. I wish I knew how to get my purchase price returned.

    I thank those who have tried to help me.

    Cliff

  11. #56
    dBpoweramp Guru LtData's Avatar
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    Re: How do Iget results?

    You cannot get a refund for dMC once you have downloaded the registered install.

  12. #57
    dBpoweramp Guru ChristinaS's Avatar
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    Re: How do Iget results?

    Quote Originally Posted by LimeyCliff
    Having been a Visual basic programmer for over 7 years of which I have marketed several programs my support for those programs is by me.
    This Poweramp program is not worth my time in trying to get support when there is no support staff. I wish I knew how to get my purchase price returned.

    I thank those who have tried to help me.

    Cliff
    This is truly amazing. At one point you will have to be able to recognize which problems are due to your own misunderstanding of the instructions or a faulty machine, because these are really the only 2 possibilities here.

    You had 30 days of free trial had you availed yourself of that common sense option, time enough to test and figure out if the product meets your expectations.
    Last edited by ChristinaS; 02-22-2006 at 08:18 PM.

  13. #58

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    Re: How do Iget results?

    There is no misunderstanding on my part.

    I did exactly the same thing on my computer that runs Windows 98 and everything is okay.

    The program WILL NOT RUN on the computer with XP Professional.

    Cliff

  14. #59
    dBpoweramp Guru LtData's Avatar
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    Re: How do Iget results?

    Since other people's computers run dMC just fine with XP, it has to be something you are or are not doing on your computer, or how it is configured. Win98 and WinXP are ENTIRELY different beasts in respect to installing and running programs.

    To clarify something:
    You can convert one file on the Win98 machine but are unable to convert this same file on the WinXP machine, right? You are trying to burn an Audio CD but it doesn't work? Or are you wondering why your converted files are larger than the originals still?
    Last edited by LtData; 02-22-2006 at 08:58 PM.

  15. #60
    dBpoweramp Guru ChristinaS's Avatar
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    Re: How do Iget results?

    Quote Originally Posted by LimeyCliff
    I downloaded the free trial 7 days ago and have not been able to figure out how to use it. Nothing works.


    Quote Originally Posted by LimeyCliff
    I wish I knew how to get my purchase price returned.


    What purchase price???

    Is this the same issue ? :confused:

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