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Thread: PerfectTunes - ID Tags: Album Cover Art display issue for some albums

  1. #1

    Join Date
    Mar 2023
    Posts
    10

    PerfectTunes - ID Tags: Album Cover Art display issue for some albums

    Hello,

    As indicated in the title, I have Album Cover Art display issue for some albums...
    All the tracks have the same cover art, and it's well displayed for each of these tracks, but when I select the folder or all the tracks, the cover art is empty... and when I click on this "empty" cover art, I have a window with the message "Files contain different artworks. Delete this to clear" and when I click on this message, I have another window with the message "Unknown format 0 bytes"... So, I do Clear pictures action and it works well, no more pictures. After that, I add a Front Album Cover Art picture, it works well for each track but I still don't have the picture for the album ???!!! And I still have the same messages as above...
    It seems I have this problem with downloaded tracks, not with ripped tracks...
    Thanks for your help.
    Bruno

  2. #2
    Administrator
    Join Date
    Apr 2002
    Posts
    43,799

    Re: PerfectTunes - ID Tags: Album Cover Art display issue for some albums

    For which audio format? are you using the latest version of PerfectTUNES?

  3. #3

    Join Date
    Mar 2023
    Posts
    10

    Re: PerfectTunes - ID Tags: Album Cover Art display issue for some albums

    It seems the issue is with some Apple MPEG-4 tracks, but not all...

  4. #4

    Join Date
    Mar 2023
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    10

    Re: PerfectTunes - ID Tags: Album Cover Art display issue for some albums

    And yes, I use PerfectTunes Release 2023-07-11 on macOS Sonoma 14.1.2

  5. #5
    Administrator
    Join Date
    Apr 2002
    Posts
    43,799

    Re: PerfectTunes - ID Tags: Album Cover Art display issue for some albums

    Please send some example files, upload to dropbox or similar and PM us a link.

  6. #6

    Join Date
    Mar 2023
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    10

    Re: PerfectTunes - ID Tags: Album Cover Art display issue for some albums

    Mail with link sent.

  7. #7
    Administrator
    Join Date
    Apr 2002
    Posts
    43,799

    Re: PerfectTunes - ID Tags: Album Cover Art display issue for some albums

    No email has been received, check the address here please:

    https://www.dbpoweramp.com/email.htm

  8. #8

    Join Date
    Mar 2023
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    10

    Re: PerfectTunes - ID Tags: Album Cover Art display issue for some albums

    And now?

  9. #9

    Join Date
    Mar 2023
    Posts
    10

    Re: PerfectTunes - ID Tags: Album Cover Art display issue for some albums

    Another email with a WeTransfer link, just in case...

  10. #10
    Super Moderator
    Join Date
    Jul 2011
    Posts
    1,354

    Re: PerfectTunes - ID Tags: Album Cover Art display issue for some albums

    Thanks for the bug report.
    The problem is related to mixing of different audio file formats in the same album.
    Next update of PerfectTUNES will address this.

  11. #11

    Join Date
    Mar 2023
    Posts
    10

    Re: PerfectTunes - ID Tags: Album Cover Art display issue for some albums

    Thanks.

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