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Thread: "This app cannot run on your PC' error when trying to instal on Windows 10 Enterprise

  1. #1

    "This app cannot run on your PC' error when trying to instal on Windows 10 Enterprise

    Just purchased the professional version of dbpoweramp today and cannot install due to this error.

    Any feedback?

    Thanks in advance
    Last edited by Silvertone72; 04-25-2022 at 05:38 PM.

  2. #2
    Administrator
    Join Date
    Apr 2002
    Posts
    42,846

    Re: "This app cannot run on your PC' error when trying to instal on Windows 10 Enterp

    Delete the install and redownload, you do not have the full install.

  3. #3

    Re: "This app cannot run on your PC' error when trying to instal on Windows 10 Enterp

    I tried this but no luck. I noticed this 'failed' message on the downloaded file:

    Capture2.JPG

    Capture1.jpg
    Last edited by Silvertone72; 04-26-2022 at 11:00 AM.

  4. #4

    Re: "This app cannot run on your PC' error when trying to instal on Windows 10 Enterp


  5. #5
    dBpoweramp Guru
    Join Date
    Feb 2014
    Posts
    1,663

    Re: "This app cannot run on your PC' error when trying to instal on Windows 10 Enterp

    Can you try a different browser? Or can you temporarily disable your security software?


    Dat Ei

  6. #6

    Re: "This app cannot run on your PC' error when trying to instal on Windows 10 Enterp

    I tried IE and it gets to 98% but it errors out with 'file cannot be downloaded'.

    Capture4.JPG

  7. #7
    Administrator
    Join Date
    Apr 2002
    Posts
    42,846

    Re: "This app cannot run on your PC' error when trying to instal on Windows 10 Enterp

    You must have something which is blocking the download, perhaps security software? as the install is not 20KB but 61MB

    Try restarting Windows in Safemode with Networking, then download:

    https://support.microsoft.com/en-us/...4-b3e5e56fe234

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