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Thread: Cant skip tracks

  1. #1

    Cant skip tracks

    Hi all,

    been using asset on my synology DS218J with no issues for about a year. Having just updated the NAS to DSM7 and updated asset to version 7.3 im now having issues with being able to skip forward tracks. Im using a Naim ATom and skipping is working if i use the Synology server, spotify, Qobuz etc.... its only when using asset im having an issue.

    It seems to be if i select the jukebox selection i cannot skip forward. I can skip backward though. If i then go back to play an album i cant skip forward either. However if i play an album first i can skip forward. If i then try to use jukebox i cant skip forward once more and if going back to an album it wont skip again unless i restart the server and play an album first. Seems to be an issue with the jukebox selection messing it up.

    Ive tried rescanning the NAS, restarting it, restarting the router etc.... But the issue is always there if i try using jukebox.

    Has anyone else had this issue or any ideas behind it? If my NAS is on DSM 7 can i reinstall version 6 of the asset server?

  2. #2
    Administrator
    Join Date
    Apr 2002
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    42,176

    Re: Cant skip tracks

    If on the jukebox track listing, you click on the next track in the list (before the current one finishes), does it play the track? also when playing the tracks do they play one after the other without skipping in jukebox mode?

  3. #3

    Re: Cant skip tracks

    Quote Originally Posted by Spoon View Post
    If on the jukebox track listing, you click on the next track in the list (before the current one finishes), does it play the track? also when playing the tracks do they play one after the other without skipping in jukebox mode?
    No, when i click the jukebox selection it looks to load the tracks but once hitting play its seemingly only loading one track as a playlist, presumably this is why it isnt skipping forward as there isnt another track in the playlist to skip forward to.

  4. #4
    Super Moderator
    Join Date
    Jul 2011
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    1,107

    Re: Cant skip tracks

    Thanks for your feedback.

    Please go to Asset settings, troubleshooting page and click 'start logging'.
    Then recreate the issue.
    Download UPnP log and send it to me ( peter@dbpoweramp.com ) for analysis.

    Unfortunately you can't downgrade to Asset R6, it's not compatible with DSM version 7.

  5. #5
    Super Moderator
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    Jul 2011
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    1,107

    Re: Cant skip tracks

    Thanks for the details.

    Please go to Asset settings / options, set Dynamic Playlist Item Count to a lower value, such as 100 or 400.
    Does the problem go away then?

  6. #6

    Re: Cant skip tracks

    Quote Originally Posted by PeterP View Post
    Thanks for the details.

    Please go to Asset settings / options, set Dynamic Playlist Item Count to a lower value, such as 100 or 400.
    Does the problem go away then?
    Hi, no it doesnt change anything. ive tried each option for number of tracks, it only ever loads one on the playist

  7. #7
    Administrator
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    Re: Cant skip tracks

    There is an option in the naim app to reset its data, the naim app caches, so potentially it has something from R6 cached.

  8. #8

    Re: Cant skip tracks

    Quote Originally Posted by Spoon View Post
    There is an option in the naim app to reset its data, the naim app caches, so potentially it has something from R6 cached.
    makes no difference, ive done that on the apps on my phone and chromebook :(

  9. #9
    Administrator
    Join Date
    Apr 2002
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    42,176

    Re: Cant skip tracks

    What audio format is your collection?

  10. #10

    Re: Cant skip tracks

    mostly flac with some mp3

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