Asset and Naim app: issue with hypen sign

[nicopra]

I recently bought a new Qnap NAS since my old one couldn’t run Asset.

I have a strange issue with the Naim app and Asset.

I use the hyphen sign a lot when editing the metadata of my music files (example: “Wiener Philharmoniker - Nikolaus Harnoncourt” as artist or “Jazz - Vocal” as genre).

When I browse Asset with the Naim app, it only diisplays the first part of those tags.

For example “The London Symphony Orchestra - Sir Colin Davis” displays as “The London Symphony Orchestra”

or

“Classical - Baroque” and “Classical - Medieval” are displayed as two different folders when browsing by genre but both with the name “Classical”.

That makes it impossible for me to browse my collection properly.

It only happens when browsing Asset with the Naim app.

It doesn’t happen if I browse Asset with other clients (I checkked with MediaConnect on my tablet and PlugPlayer on my Mac)

It doesn’t happen when I browse MinimServer with the Naim app.

Anyone having the same problem? Is it a known issue? Is it a Naim or Asset issue? Am I condemned to retag most of my files if I want to use Asset with the Naim app?

Sorry for my bad english, I hope I was clear enough.
Cheers
Nicolas

[mville]

Re: Asset and Naim app: issue with hypen sign

Have a look at this. It is not exactly the same as your issue, but it might help you:

https://forum.dbpoweramp.com/showthread.php?32790-Asset-shows-wrong-folder-titles&highlight=dash

[nicopra]

Re: Asset and Naim app: issue with hypen sign

Thanks for the link mville,

However I would prefer to find another solution than having to retag thousands of files

Especially since it only happens when browsing Asset with the Naim app and not at all when other clients.

[Spoon]

Re: Asset and Naim app: issue with hypen sign

Please email us one of the files:

https://www.dbpoweramp.com/email.htm

[nicopra]

Re: Asset and Naim app: issue with hypen sign

Hi Spoon,

I just emailed you the file.

I hope you can enlighten me on that issue.

Cheers
Nicolas

[Spoon]

Re: Asset and Naim app: issue with hypen sign

We have reported to Naim, as everything looks correct from our side.

[nicopra]

Re: Asset and Naim app: issue with hypen sign

Thanks very much for checking Spoon.

I'll write to Naim support too and will post the result here.