"Error running Music Converter" when Right Click Convert To - Win7 Ult 64-bit

[randomguy1]

i am a long time winXP user of this program, and i have a fresh install of win7 64bit and just purchased the latest version of r14 and its installed, when i right click on a file on a wave or mp3 my desktop i get the error message "Error running Music Converter" . I tried uninstalling rebooting, and reinstalling and i even have all the check boxes set for "run as administrator" where ever i can. I even did the install as administrator. the program runs fine if i run it directly and then convert a file, also, the right click menus are in the proper place. i get this error only after i click on the "convert to".

i can't find a fix for this. I did find the FAQ page entry, but that doesn't help at all. I tried running the config and re checking the "convert to" check box and still wont work.

http://www.dbpoweramp.com/dmc-support.htm

help?

[Spoon]

Re: "Error running Music Converter" when Right Click Convert To - Win7 Ult 64-bit

Are you by any chance running avast antivirus?

[randomguy1]

Re: "Error running Music Converter" when Right Click Convert To - Win7 Ult 64-bit

Are you by any chance running avast antivirus?

nope. just Microsoft's built in Security Essentials.

[Spoon]

Re: "Error running Music Converter" when Right Click Convert To - Win7 Ult 64-bit

Have a look in C:\Program Files\Illustrate\dBpoweramp

(x86) if 64 bit and see if there is musicconverter.exe in that folder

[randomguy1]

Re: "Error running Music Converter" when Right Click Convert To - Win7 Ult 64-bit

Have a look in C:\Program Files\Illustrate\dBpoweramp

(x86) if 64 bit and see if there is musicconverter.exe in that folder

not there, so i copied the files over (not installed it there, just copy) and still no work. if i right click and select "edit id tag.." that has been working fine.

what else can i try? maybe i need to "install" into "C:\Program Files\Illustrate\dBpoweramp" and NOT into "C:\Program Files (x86)\Illustrate\dBpoweramp"

??

[randomguy1]

Re: "Error running Music Converter" when Right Click Convert To - Win7 Ult 64-bit

Have a look in C:\Program Files\Illustrate\dBpoweramp

(x86) if 64 bit and see if there is musicconverter.exe in that folder

i think that just crashed my machine. i'm back. any other suggestions?

[Spoon]

Re: "Error running Music Converter" when Right Click Convert To - Win7 Ult 64-bit

C:\Program Files (x86)\Illustrate\dBpoweramp

would be the correct folder, if all the DLL files are there. The question is where was that musicconverter.exe? the installer installs it, try this uninstall dbpoweramp, delete the dbpoweramp folder manually then install and look straight away for musicconverter.exe