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No Album Art

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  • jccorbi
    • Mar 2008
    • 4

    No Album Art

    Hi - I've be using dBpoweramp for over a year and all my rips have album art. Now suddenly, there is no album art displayed. I checked my registration with AMG - it was expired and I renewed it. The "expired" message went away but I still get "No Album Art" displayed. I downloaded the latest (purchased) version - still no art.

    Please help.

    Curt Corbi
  • LtData
    dBpoweramp Guru
    • May 2004
    • 8288

    #2
    Re: No Album Art

    Click the arrow beside the mata-button, is AMG checked?

    Comment

    • jccorbi
      • Mar 2008
      • 4

      #3
      Re: No Album Art

      Yes, AMG is checked, and, while I thought the AMG subscription was renewed (I did this today via PayPal) - when I click the META button, it says the subscription is expired. I guess I don't know how to activate the new subscription ...

      Comment

      • LtData
        dBpoweramp Guru
        • May 2004
        • 8288

        #4
        Re: No Album Art

        When you say you "renewed" it, what steps did you follow? The AMG subscription status is stored locally on your computer

        Comment

        • Spoon
          Administrator
          • Apr 2002
          • 43930

          #5
          Re: No Album Art

          You will have an email containing an order number and a link to activate AMG.
          Spoon
          www.dbpoweramp.com

          Comment

          • jccorbi
            • Mar 2008
            • 4

            #6
            Re: No Album Art

            Hi - I renewed my AMG subscription by following the prompt for renewal from dbpoweramp. Paypal charged my account and notes "Payment To Illustrate Ltd Completed." I guess it's possible I deleted the email from Illustrate as it would have arrived in my spam inbox. Is there any way to retrieve the order number and have the AMG activation link re-sent?

            Thanks!

            Comment

            • Spoon
              Administrator
              • Apr 2002
              • 43930

              #7
              Re: No Album Art

              Visit here:



              You can activate from order number, or search for order number using your email address.
              Spoon
              www.dbpoweramp.com

              Comment

              • jccorbi
                • Mar 2008
                • 4

                #8
                Re: No Album Art

                Thanks for the information! I found what I need from your link.

                Comment

                Working...

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