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dBpoweramp stopped working, crashes when a CD is read.

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  • Gazza_UK
    • Feb 2008
    • 10

    dBpoweramp stopped working, crashes when a CD is read.

    Hi,

    I purchased this a bout 2 weeks ago. Been ripping my CD collection to FLAC with no problems. Now all of a sudden when I open the program, then put a CD in to rip...it just crashes. I have tried CD's that have already been done and it still crashes.

    So will not work at all now :(

    The CD's rip fine in Windows Media Player.

    Does anyone have any ideas as to how I can resolve this please?

    I am using dBpoweramp Music Converter 12.4 Reference and my operating system is Vista Home Premium.

    Any help would be much appreciated.

    Many thanks,

    Gazza.
  • LtData
    dBpoweramp Guru
    • May 2004
    • 8288

    #2
    Re: dBpoweramp stopped working, crashes when a CD is read.

    Try uninstalling dMC, reboot, reinstall it, reboot again, and then see if it still crashes.

    Comment

    • Gazza_UK
      • Feb 2008
      • 10

      #3
      Re: dBpoweramp stopped working, crashes when a CD is read.

      Hi.. I have done as you suggested and it is still the same :(

      One minute all was fine ripping CD's the other day and then I put my next CD in and it came with the program is no longer responding and closed down.

      I only did a basic uninstall then and did not use the program you have to get rid of everything.

      Is there anything else I can do?

      Thanks,

      Gazza.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 43930

        #4
        Re: dBpoweramp stopped working, crashes when a CD is read.

        Try this then reinstall:

        ...also how to do a full reset of dBpoweramp? (if dBpoweramp crashes for some reason) Where does dBpoweramp save its files / settings? It is installed to c:\Program Files\Illustrate\dBpoweramp or c:\Program Files (x86)\Illustrate\dBpoweramp The 64 bit version of dBpoweramp is installed to: c:\Program Files\dBpoweramp It
        Spoon
        www.dbpoweramp.com

        Comment

        • Gazza_UK
          • Feb 2008
          • 10

          #5
          Re: dBpoweramp stopped working, crashes when a CD is read.

          Before I perform this please can you confirm if I need to have a tick in all boxes or just the first 2 that are defaulted?

          Many thanks,

          Gazza.

          Comment

          • Gazza_UK
            • Feb 2008
            • 10

            #6
            Re: dBpoweramp stopped working, crashes when a CD is read.

            That did the trick...god knows why it went wrong but I am up and running again

            Many thanks,

            Gazza.

            Comment

            • Spoon
              Administrator
              • Apr 2002
              • 43930

              #7
              Re: dBpoweramp stopped working, crashes when a CD is read.

              As a test, enable the CD-Text meta option, if it that, that is crashing please drop me an email:




              (this option has been causing problems for some people and need looking at).
              Spoon
              www.dbpoweramp.com

              Comment

              • Gazza_UK
                • Feb 2008
                • 10

                #8
                Re: dBpoweramp stopped working, crashes when a CD is read.

                It has not crashed since it was installed again. However I am having another nightmare and will post in the right area for that.

                Comment

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