No tag info from All Media Guide

[rtengvad]

I’ve just upgraded from v 11.5 to 12 reference ver with the new All Media Guide service included. But I can’t get any tag info or album arts from AMG.

I’ve tried with a number off CD. No tag information from AMG. Freedb work fine. What do I do wrong??

Thanks for all help

rtengvad

[Spoon]

Re: No tag info from All Media Guide

There was a report of an internet security suite (forget name) which would stop the AMG from working.

[rtengvad]

Re: No tag info from All Media Guide

Thanks for your reply Spoon

But even with anti virus and firewall turned off it does not work. I wonder if Im the only one having this problem.

rtengvad

[stevescotia]

Re: No tag info from All Media Guide

I am having problem too but I do get info with firewall turned off. I am using Kaspersky Internet Security. CDGrab.exe is in my allow list. Is there anything else that I should be allowing?

[LtData]

Re: No tag info from All Media Guide

Kaspersky is known to not allow dMC to get meta-data. I think you have to disable and exit it to get results.

[stevescotia]

Re: No tag info from All Media Guide

I have a solution! If it is indeed Kaspersky the OP is using. Go into Settings, Trusted Zone, Trusted Applications and then add. Browse to C:\Program Files\Illustrate\dBpoweramp\CDGrab.exe (assuming normal install path) or select from "Applications list" and then select "Do not scan network traffic". Ok everything and hopefully all will be well. Let us know!

[Spoon]

Re: No tag info from All Media Guide

Thanks will post to the FAQ

[rtengvad]

Re: No tag info from All Media Guide

I have a solution! If it is indeed Kaspersky the OP is using. Go into Settings, Trusted Zone, Trusted Applications and then add. Browse to C:\Program Files\Illustrate\dBpoweramp\CDGrab.exe (assuming normal install path) or select from "Applications list" and then select "Do not scan network traffic". Ok everything and hopefully all will be well. Let us know!

Thanks! That solved the problem. Before I just disabled protection Kaspersky but it was only when I shut down the program completely that I realized that you were right.

Thanks again!

rtengvad

[Spoon]

Re: No tag info from All Media Guide

Please if you could run this test - set Kaspersky back so AMG does not work.

Close all dbpoweramp programs.
Open dbpoweramp configuration, on Music Converter tab enable 'music converter debug'.

Open CD Ripper and allow it to try to fetch AMG data (meta menu retrive from >> AMG), close CD Ripper and post the results of the debug log file here please.

[rtengvad]

Re: No tag info from All Media Guide

Hi Spoon

Here is what it says:

Using SCSI PassThrough [clCDDA::SetCommunication]
->-> [frmMain::RefreshTrackListing]
Quitting Meta Thread: Quit
->-> [clCDDA::ReturnDriveList]
<-<- [clCDDA::ReturnDriveList]
->-> [clCDDA::ReadTOC]
LBA FirstIndex: 1 last Index: 8
Type: Audio Track 1 LBA Address: 0 Length: 00:07:45,360
Type: Audio Track 2 LBA Address: 34902 Length: 00:08:48,306
Type: Audio Track 3 LBA Address: 74525 Length: 00:07:22,494
Type: Audio Track 4 LBA Address: 107712 Length: 00:05:27,333
Type: Audio Track 5 LBA Address: 132262 Length: 00:08:18,667
Type: Audio Track 6 LBA Address: 169662 Length: 00:07:33,866
Type: Audio Track 7 LBA Address: 203702 Length: 00:04:49,534
Type: Audio Track 8 LBA Address: 225417 Length: 00:07:52,266
Type: Lead Out LBA Address: 260837
MSF FirstIndex: 1 last Index: 8
Type: Audio Track 1 MSF: 0/2/0 Length: 00:07:45,360
Type: Audio Track 2 MSF: 7/47/27 Length: 00:08:48,306
Type: Audio Track 3 MSF: 16/35/50 Length: 00:07:22,494
Type: Audio Track 4 MSF: 23/58/12 Length: 00:05:27,333
Type: Audio Track 5 MSF: 29/25/37 Length: 00:08:18,667
Type: Audio Track 6 MSF: 37/44/12 Length: 00:07:33,866
Type: Audio Track 7 MSF: 45/18/2 Length: 00:04:49,534
Type: Audio Track 8 MSF: 50/7/42 Length: 00:07:52,266
Type: Lead Out MSF: 57/59/62
<-<- [clCDDA::ReadTOC]
->-> [clCDDA::Close]
<-<- [clCDDA::Close]
->-> [frmMain::GetMeta]
->-> [clMetaData::GetMetaData]
<-<- [clMetaData::GetMetaData]
->-> [frmMain::MetaDataGot]
Meta Instant Get Pass
<-<- [frmMain::MetaDataGot]
Creating Meta Thread
<-<- [frmMain::GetMeta]
->-> [clMetaData::GetMetaData]
->-> [clMetaAMG::GetMetaData]
Requesting Disc Match, Connecting: <-<- [frmMain::RefreshTrackListing]
Connected, Posting: Error Invalid Responce.

Requesting Disc Match, Connecting: Connected, Posting: Error Invalid Responce.

<-<- [clMetaAMG::GetMetaData]
->-> [clMetafreedb::GetMetaData]
Requesting Disc Match, Connecting to 'freedb.freedb.org' port 80. Connecting: Connected, Posting 'cmd=cddb+query+770d9508+8+150+35052+74675+107862+ 132412+169812+203852+225567+3479&hello=cddb@dbpowe ramp.com+dBpowerAMP+1.0&proto=6: Ok Result:
200 jazz 770d9508 Gene Harris/The Three Sounds / Live At The "It" Club

Reading Disc ID 770d9508, Connecting: Connected, Posting 'cmd=cddb+read+jazz+770d9508&hello=cddb+dbpoweramp .com+dBpowerAMP+1.0&proto=6', Posting: Ok Result:
210 jazz 770d9508 CD database entry follows (until terminating `.')
# xmcd CD database file
# Copyright (C) 1993-1996 Ti Kan
#
# Track frame offsets:
# 150
# 35052
# 74675
# 107862
# 132412
# 169812
# 203852
# 225567
#
# Disc length: 3479 seconds
#
# Revision: 1
# Processed by: cddbd v1.5.2PL0 Copyright (c) Steve Scherf et al.
# Submitted via: EasyCD2 v3.00 - Copyright (c) 1997 Greg Leichner
#
DISCID=770d9508
DTITLE=Gene Harris/The Three Sounds / Live At The "It" Club
DYEAR=
DGENRE=
TTITLE0=Funky Pullett
TTITLE1=I'm Still Sad
TTITLE2=On Green Dolphin Street
TTITLE3=Baby Man
TTITLE4=Love For Sale
TTITLE5=Sittin' Duck
TTITLE6=Tammy's Breeze
TTITLE7=John Brown's Body
EXTD=w/ Henry Franklin: bass\nCarl Burnett: drums\n\nRecorded live in Hollywoo
EXTD=d Cal. on March 6, 1970.\nA 1996 Blue Note Release.\nSubmitted by rwright
EXTD=@waonline.com on 7-18-97.
EXTT0=
EXTT1=
EXTT2=
EXTT3=
EXTT4=
EXTT5=
EXTT6=
EXTT7=
PLAYORDER=
.

<-<- [clMetafreedb::GetMetaData]
<-<- [clMetaData::GetMetaData]
->-> [frmMain::MetaDataGot]
Meta Final Pass
->-> [clCDDA::Close]
<-<- [clCDDA::Close]
<-<- [frmMain::MetaDataGot]
->-> [clMetaData::GetMetaData]
->-> [clMetaAMG::GetMetaData]
Requesting Disc Match, Connecting: Connected, Posting: Error Invalid Responce.

Requesting Disc Match, Connecting: Connected, Posting: Error Invalid Responce.

<-<- [clMetaAMG::GetMetaData]
<-<- [clMetaData::GetMetaData]
->-> [frmMain::MetaDataGot]
Meta Final Pass
->-> [clCDDA::Close]
<-<- [clCDDA::Close]
<-<- [frmMain::MetaDataGot]
->-> [clMetaData::SaveMetaData]
<-<- [clMetaData::SaveMetaData]






rtengvad