Trial is not going well at all...

[pawankalyan]

Re: Trial is not going well at all...

best to uninstal

[Loathecliff]

Re: Trial is not going well at all...

Has anyone been able to successfully try before you buy?

Yes, & this software is a bargain for the hours it will save. It's superb; & so is the back up.

[Mike48]

Re: Trial is not going well at all...

Has anyone been able to successfully try before you buy?

Sure. I did, then I bought it. I am certain many more have (or Illustrate wouldn't be in business and universally recommended). It's quite a good program, and I don't know of any better for the purpose.

[hjkaye]

Re: Trial is not going well at all...

Just buy it. It is state of the art for ripping and the price is almost free. I spent more on lunch today!

Well I don't like to give up, I came to a realization that the prior trial version v13 was downloaded in 2008! I couldn't possibly have had it on this laptop it's not even a year old. If they can't get a trial right how am I to trust the real thing?

So, I tried it on my desktop computer I know I never had it there, it does the same thing, says trial expired with a register button which takes you to the purchase page. It seems this trial is non-existant.

Has anyone been able to successfully try before you buy?

[garym]

Re: Trial is not going well at all...

I guess you can delete my profile then... too bad!

Just buy it. It is state of the art for ripping and the price is almost free. I spent more on lunch today!

[hjkaye]

Re: Trial is not going well at all...

I guess you can delete my profile then... too bad!

[Spoon]

Re: Trial is not going well at all...

We have no tools to reset the trial.

[hjkaye]

Re: Trial is not going well at all...

I understand there is no impact. I'm not sure I understand your philosophy in never allowing another trial period. I presume I must have installed the version 13 trial although I don't really recall using it, I have the file downloaded so perhaps I did install it but never got around to actually using it.

Let's assume for a moment I tried v13 and didn't like it. Your process makes it impossible for me to trial new versions that might have improved it to the point of me wanting to buy it. I like the try before you buy thing. I can't do it in this case, and it's lost you a sale. I don't pirate software, EVER.

Have you considered resetting the trial for a new version to say 5 days? If I didn't like v13 I just might like v14 enough to buy it... but sadly I have no way of knowing now.

[Spoon]

Re: Trial is not going well at all...

We will not go into the security measures employed by our software, suffice to say when the trial has expired it stays expired, the impact on your system is a data value 8 characters long.

[hjkaye]

Re: Trial is not going well at all...

does that mean your program made a permanent change to my computer ?

[Spoon]

Re: Trial is not going well at all...

It is not possible sorry.

[hjkaye]

Re: Trial is not going well at all...

It was a prior version, how to reset it then?

[Spoon]

Re: Trial is not going well at all...

If previously installed the trial would have been activated at that point, uninstalling will not reactivate the trial.

[hjkaye]

Re: Trial is not going well at all...

Have you previously used dBpoweramp? anytime in the past?

I had downloaded it, I don't think it was installed but not sure. I never did complete a trial if I did, perhaps I had the same problem but I don't really remember using it even once.

I did an uninstall on the current version, it should have reset any settings I would think...?

[Spoon]

Re: Trial is not going well at all...

Have you previously used dBpoweramp? anytime in the past?