Asset 4.6.3 for QNAP not working

[PeterP]

Re: Asset 4.6.3 for QNAP not working

Sorry to hear that it is not working for you.

What was the last version that did work correctly? 4.6, 4.6.1 or some older release? Was it before we made it a single QPKG for all QNAP models ( so you had to pick the correct QPKG for your unit ) ?

Can you please try uninstalling, redownloading the QPKG file from us and installing it again, in case the download got corrupted somehow?

For reference, Asset R4.6.3 has been verified working on TS-109, TS-259 and TS-469; I don't have direct access to other models.

[mlap]

Re: Asset 4.6.3 for QNAP not working

Try uninstalling Asset, reboot qnap then reinstall.

I tried but the error is still there. Where can I get previous version? I can't work at the moment

[Spoon]

Re: Asset 4.6.3 for QNAP not working

Try uninstalling Asset, reboot qnap then reinstall.

[mlap]

I have just intalled Asset 4.6.3 in QNAP ts-409 and it's not working. I try to connect to the Asset configuration web page and I get connection refused from the browser.

Previous version I had was working correctly.